why does it keep charging my credit card when i have an itunes card on my account?

why does it keep charging my credit card when i have an itunes card on my account?

Posted on Nov 14, 2016 10:58 AM

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3 replies

Nov 14, 2016 12:26 PM in response to jamiefromparksville

Are you a family organiser in family sharing ? If you are then you can't use your balance (unless you disband the family). If you aren't it should automatically use your balance, if it's not try contacting iTunes Support and see if they can see why it's happening : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

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why does it keep charging my credit card when i have an itunes card on my account?

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