iTunes rollout with Microsoft Intune

Question

Level 1

8 points

iTunes rollout with Microsoft Intune

Hello,

we have currently issues with our iTunes rollout. The issues occur since version 12.5.1.21 - the older versions could be installed without any problem.

We are receiving the following problem:

in english it means something like - the procedure entry "AVCFPlayer...." is not found in DLL "C:\Program Files\....."

In the microsoft intune console it seems like the installation was successful.

iTunes is installed on nearly 200 Clients and should be updated - but with the current issues it is not possible.

Thank you in advance for your help.

Kind regards

Daniel

null-OTHER, Windows 10

Posted on Nov 16, 2016 4:43 AM

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Answer 1

Mar 8, 2017 10:39 PM in response to NinjaGaiver

Hey Daniel

I'm currently stuck trying to deploy the iTunes exe through intone for users.

How did you manage to push out the previous versions?

I can't find any command line arguments to pass through to the exe file.

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Answer 2

turingtest2

Level 10

273,161 points

Nov 16, 2016 5:48 PM in response to NinjaGaiver

Try with iTunes 12.5.3.17 instead.

tt2

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Answer 3

NinjaGaiver Author

Level 1

8 points

Nov 22, 2016 1:43 AM in response to turingtest2

We already tried it with this version.

Since 12.5.1.21 every updated version fails to install.

Regards

Daniel

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Answer 4

turingtest2

Level 10

273,161 points

Nov 22, 2016 3:38 AM in response to NinjaGaiver

Can you check what version of iTunesCore.dll has been placed in C:\Program Files\iTunes after the installation has completed? It may be that you can manually extract the correct file from the installer and place it there before iTunes is run to workaround some failure in the installer. Occasionally running the installer in different languages has thrown up novel issues either during or after installation.

tt2

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Answer 5

NinjaGaiver Author

Level 1

8 points

Nov 29, 2016 12:32 AM in response to turingtest2

Hello, thank you very much for your answer.

Here is the version of the iTunesCore.dll - if you need some translations let me know - its german.

Thanks for your help.

Regards
Daniel

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Answer 6

turingtest2

Level 10

273,161 points

Nov 29, 2016 7:42 PM in response to NinjaGaiver

That appears to match the version I have. Can you make the install of that component run in English rather than German?

tt2

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Answer 7

NinjaGaiver Author

Level 1

8 points

Dec 4, 2016 11:39 PM in response to turingtest2

Is it possible to install just the one component in English?
A full Installation in English is not possible - there will be to much user impact.

Regards

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Answer 8

turingtest2

Level 10

273,161 points

Dec 5, 2016 5:13 AM in response to NinjaGaiver

I'm not familiar with Microsoft Intune so I don't know what you can and cannot do with it. Does a standalone install of iTunes complete with German as the install language or does that fail too?

tt2

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Answer 9

NinjaGaiver Author

Level 1

8 points

Dec 5, 2016 5:17 AM in response to turingtest2

A standalone install is possible without any problems. The difference between a standalone install and a microsoft intune install is that we first have to extract the msi install packages from the iTunes.exe installation file. Intune is just compatible with .msi files. We use .7zip for this process.

Regards

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