You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FileVault issue with keyboard

Hey Everyone,


I have had an issue that was a bit more extreme today. It appears there is an annoying bug in FileVault that will disable the MBP keyboard when you try to put in a password. The trackpad didn't really work, but my external USB would move for tiny snippets of time and would give a jumpy feel that made it unusable. I had to do the option to disable filevault to actually be able to type my password and that seemed to fix the issue. This seems like a pretty serious issue to me. I'd like to renable the file vault, but not if I have to do this every time.


The keyboard is obviously the built in one on the MBP.


Build information:

MacOS Sierra 10.12.1

MacBook Pro (Retina, 13-inch, Early 2015)

Processor: 2.7 GHz Intel Core i5

RAM: 8 GB 1867 MHz DDR3

SUD: Macintosh HD

Intel Iris Graphics 6100 1536 MB

MacBook Pro with Retina display, macOS Sierra (10.12.1), Built in Keyboard

Posted on Nov 16, 2016 8:37 AM

Reply

There are no replies.

FileVault issue with keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.