Quitting Chrome or Safari causes shutdown in Sierra.

Question

Level 1

4 points

Quitting Chrome or Safari causes shutdown in Sierra.

MacBook Pro Retina (mid 2012) consistently shuts down "unexpectedly" after quitting Chrome or Safari. After Sierra upgrade. Never before.

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Nov 17, 2016 7:18 AM

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Answer 1

Nov 17, 2016 7:33 AM in response to gwbenny

Having the same "unexpected" shut down, but mine are completly random... I've read countless of articles saying i need to restart the SMC but that dos not help

The shut down is it: screen goes black and fans rev up when its black?

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Answer 2

gwbenny Author

Level 1

4 points

Nov 17, 2016 7:44 AM in response to frederikfromholte

Screen goes black with a message in white text

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Answer 3

Nov 17, 2016 8:19 AM in response to gwbenny

Apple has a page! Visit this and Solve th eproblem

https://support.apple.com/en-us/HT200553

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Answer 4

gwbenny Author

Level 1

4 points

Nov 17, 2016 8:20 AM in response to frederikfromholte

Thanks, I'll check this out even though the issue is with Sierra. I tried resetting the SMC and we'll see if that helps first. So far so good.

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Answer 5

Nov 17, 2016 8:25 AM in response to gwbenny

Great please let me know if the SMC reset did help. I have yet to have success with it...

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