iPad and iPhone ask for airplay passcode even though all security is off

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Level 1

14 points

iPad and iPhone ask for airplay passcode even though all security is off

This started a few days ago. It doesn't seem to be linked to an update but I might just not have noticed it.

Basically, all the security options are off in my AppleTV (4th Gen, 32Gb) but both my iPad (Pro 12.9", 128Gb with LTE) and iPhone (7 Plus) now require a passcode to connect to my Apple TV. The code displays on screen and I haven't had situations where the code was rejected but since all the options are off and I shouldn't be asked for it, I don't understand why I am required to input it and it is bugging me.

So far I have;

Factory reset my AppleTV
Restarted AppleTV and iDevices multiple times
Restarted my network (router and repeaters)

I would rather not have to factory reset my iDevices to see if it fixes the issue but I will if that's a last resort.

Any clue as to what may be causing this?

Thanks!

Posted on Nov 18, 2016 8:46 AM

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Answer 1

maniac1181 Author

Level 1

14 points

Nov 18, 2016 9:29 PM in response to maniac1181

Well, It seems that the issue is linked to bluetooth somehow... But I have no idea how to solve it for good.

If I turn off Wi-Fi and Bluetooth on both my iOS devices, wait a few seconds. And then start Wi-Fi ONLY, everything is fine and I can connect on and off my Apple TV without prompts at will.

Now this is where things get very weird. If I lock both device and then open one (power button, not unlocking the device) or both devices, I can still access AirPlay mirroring without issue.

While keeping both devices locked, if I enable bluetooth on one or both devices, they still work and connect without issue as long as they are on the lock screen. If I have bluetooth enabled, even on just one device, and I leave the lock screen, even if it is on the device with bluetooth deactivated, then I start getting a passcode prompt and keep getting the prompt as long as I don't start over with bluetooth and Wi-Fi off.

Any clue where the issue can come from? I have another Apple TV (3rd Gen) and I have no issue whatsoever with that device!

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Answer 2

Nov 19, 2016 10:26 AM in response to maniac1181

Settings > AirPlay > Access Control, make sure that Security and Device Verification are off.

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Answer 3

maniac1181 Author

Level 1

14 points

Nov 20, 2016 1:43 PM in response to Winston Churchill

Thanks for taking the time. As stated before, they are both off and I only get asked for a passcode if I enable bluetooth.

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Answer 4

Nov 21, 2016 6:07 AM in response to maniac1181

Hi. It sounds like your devices are trying to use peer-to-peer AirPlay, which uses Bluetooth for discovery and creates a temporary WiFi link from the device to the Apple TV. Not sure why they would do that when both device and ATV are on the same WiFi network.

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