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my passcode is hang up at last number

User uploaded fileiphone 6s

Model A1688 FCC ID:BCG-E2946A IC:579C-E2946A


When I put wrong passcode it reject but when I put the correct one it hang up

Posted on Nov 18, 2016 1:43 PM

Reply
1 reply

Nov 19, 2016 11:18 AM in response to Omar6476055

Hi Omar6476005,

It sounds like you're having some trouble entering your passcode. Let's work together to get this solved.

First thing we should try, let's restart your iPhone since it is freezing up while entering the passcode.
Follow the steps here to restart:
Restart your iPhone, iPad, or iPod touch - Apple Support

Try entering your passcode again. If it continues to not work or exhibit the same trouble, you'll need to follow the steps surrounding a forgotten passcode.
Try to follow the steps at this article to see if you can at least get the iPhone working again:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Thanks for using Apple Support Communities.

my passcode is hang up at last number

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