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Pages is not responding

Hi guys! I'm really panicking right now... I was doing my school work, and its late at night, so I decided to save the document, however, Pages started to be not responsive and my only option here is to force quit it. But if I force quit Pages, will all my work that is unsaved be gone? Is there any way that I could save them? My pages is really not working at all 😟 Helpppp I did a lot in this one too 😟😟😟😢

MacBook Pro, iOS 10.1.1

Posted on Nov 19, 2016 7:38 AM

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2 replies

Nov 19, 2016 8:04 AM in response to Claryssa Bianca

1. If you saved at least once then Pages should have auto saved regularly and you can save most but not all of your work when you reopen the file.


2. If you never saved, take a screen snap of what is visible: command shift 4 and drag over the window. That will be saved to your desktop.


3. To have a better chance of recovering your work next time, always save when starting a document and set up Time Machine on an external drive.


4. Look at why there may have been a problem. Too little space on your hard drive is one, too many Apps open is another, particularly a browser with lots of tabs open and too long a document is also a risk of losing your work. Especially do not save to iCloud, USB flash drive, or an external server. Always save to a good hard drive with plenty of room left.


5. If you have important work DO NOT USE PAGES! Particularly as I suspect you are using either Pages 5 or 6.


6. Use something more reliable that lets you parse your file if you get in trouble, like MsWord or LibreOffice [free]


Lastly when you have a problem and seek help here, it really helps to tell us what version of Pages and what version of OSX you are using.


Peter

Nov 19, 2016 8:13 AM in response to Claryssa Bianca

Immediately after you force-quit Pages, it will leave an “Unsaved Pages Document” in its Autosave Information folder. It won't do this if you quit it normally.


How to find the Autosave Information Folder


  1. Open new Finder window on your home directory.
  2. Double-click through these folders:
    1. Library : Containers

      If your Library folder is not present, click the Finder window open on your home directory, and press command+j. Select Show Library folder.

    2. In the Containers folder, right-click com.apple.iWork.Pages and choose Show Package Contents.
    3. Double-click through the following folders:
      1. Data : Library : Autosave Information
      2. Drag “Unsaved Pages Document" to your Desktop
      3. Right-click on this document, and choose Open with : (default) Pages
      4. Save the document with a real name. (This activates autosave on the document)


Pages for Mac (e.g. Pages '09 v4.1 or v4.3, Pages v5+, Pages v6+) offers an autosave feature that commences when you first save the document to your local boot drive, or iCloud. This autosave will occur about every 10 - 15 seconds when document changes are detected. It is a sound idea to save your initial document, before you add content, and manually force a save (command+s) when you finish.

Pages is not responding

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