Mac OSX: Itunes wont recognize/connect my iphone.

My macbook is a 10.7.5. Running the later version of iTunes.

When i try to connect my iTunes via USB. I will get the message that my iPhone won't connect to iTunes.


see this website


Im not sure if this is related to Third party. Im not running any firewall program, nor Antivirus program. And no one has been using my computer adding software. And the interesting thing is that when i connect the iPad, there is no problem with connectivity at all


Resolve issues between iTunes and third-party security software - Apple Support


i tried all the stuff in the link above.

Posted on Nov 20, 2016 4:35 AM

Reply
2 replies

Nov 20, 2016 7:24 AM in response to nissansk

You likely agreed to an update to iOS10 on the iPhone. iOS 10 requires iTunes 12.5.1 or newer which in turn requires OSX 10.9.5 or newer. If you use Software Update realize it only checks for updates for the current system version you are running but that itself may be out of date. It may or may not be possible to upgrade your computer to the required system. Find your computer model on the http://www.everymac.com web site and near the bottom of the system specification section it will say what OS versions it is capable of running. If you cannot run a newer system you will not be able to sync an iOS 10 mobile device to your present computer, though some features may be available with iCloud services such as Apple Music or Match. OSX 10.9 and 10.10 are no longer available. Check this article on El Capitan (OSX 10.11) and Sierra (OSX 10.12) upgrade options https://discussions.apple.com/docs/DOC-10692 These systems may run slower on older machines and require additional RAM purchase (4 GB is a realistic minimum and many recommend 8GB). Doing a big jump in system versions is also more likely to affect old software.


Snow leopard to el capitan, will it cause my macbook to be slow? - https://discussions.apple.com/thread/7412959


Current OSX general upgrade information, including system requirements - http://www.apple.com/osx/how-to-upgrade/

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Mac OSX: Itunes wont recognize/connect my iphone.

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