AppleMobileSync

Question

Level 1

4 points

AppleMobileSync

I am backing up my ipad to my computer. A window has popped up that says, "AppleMobileSync wants to use your confidential information stored in "'InternetAccounts Access Group"' in your keychain. Do you want to allow acccess to this item?

Then there are 3 choices Always Allow, Deny, Allow.

I have never seen this window before when I was syncing ipad and computer.

Can someone speak about the veracity of this and why it is coming up?

iMac

Posted on Nov 20, 2016 8:35 AM

Reply

Answer 1

Leanne_68

Community Specialist

Nov 21, 2016 8:01 AM in response to keelseast

Hello keelseast,

I see that when backing up your iPad to your computer, you receive a pop up window that says ""AppleMobileSync wants to use your confidential information stored in "'InternetAccounts Access Group"' in your keychain. Do you want to allow acccess to this item?" I can understand wanting to know what this pop up window means, especially if you haven't seen it before.

The message you are seeing is related to a service called AppleMobileSync that synchronizes your device with your computer. It is fine to choose Allow for this message.

Let us know if you have any other questions about this issue and we can help.

Have a great day!

Reply