iOS 10 SMS and MMS, Receiving messages from myself

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iOS 10 SMS and MMS, Receiving messages from myself

Kind of hard to explain but whenever I receive an SMS message from somebody (whether it's from one person or a group), any outgoing message from me is sent out and then I receive that message from myself. I've noticed that the header, which includes all recipients to the conversation, includes myself. I've attached a screenshot of an SMS group message between 4 people (myself included). Notice that, at the top, it says 4 people. Previous to iOS 10, in Group messages, I would not be included in the list of recipients. This is causing an annoying issue where everytime I send out a message, I also receive that same message right after (as you can see in the thread). I'm also experiencing this when I receive an MMS from one person. It automatically puts me in a group message, where I am one of the recipients to my own messages. I hope I'm effectively explaining this. I'm using an iPhone 7 Plus on iOS 10.1.1

Posted on Nov 21, 2016 10:01 AM

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Answer 1

JesseBrice Author

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Nov 21, 2016 10:05 AM in response to JesseBrice

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Answer 2

ChrisJ4203

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236,309 points

Nov 21, 2016 10:14 AM in response to JesseBrice

Since this is appearing in green, then someone in the group is a non-iOS user, so this is being sent as an MMS. That is what a group SMS is. SMS/MMS are handled by the carrier, and there is no settings on the iPhone to modify these. I suggest you contact your carrier and see what they have to say. Does this happen if you start the group, or if someone else starts the group? Are you using iMessage on your phone?

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Answer 3

JesseBrice Author

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Nov 22, 2016 8:38 AM in response to ChrisJ4203

I do have iMessage enabled. This issue only occurs when non-iOS users contact me. Otherwise, the threads function normally, leaving me out of the list of my recipients. It makes sense that this would be a carrier issue. Although, this problem seems to have popped up right when I updated to iOS 10. I'm using AT&T and so are most of the people I talk to. I wonder if anybody else is having this problem.

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Answer 4

JesseBrice Author

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Nov 22, 2016 8:42 AM in response to ChrisJ4203

Furthermore, when I start a thread, to a non-iOS user, it appears as a normal SMS message (one recipient). When they reply to my message, it creates a new thread that acts a lot like the one I posted. It shows it as a group message between me, myself, and the other person.

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Answer 5

ChrisJ4203

Level 10

236,309 points

Nov 22, 2016 8:53 AM in response to JesseBrice

Go to Settings>Messages>Send & Receive. What is checked there? Otherwise, you may need to contact AT&T to have them check your account. Since this is an SMS/MMS issue, it is their control. There really isn't any setting on the iPhone that controls that except to have MMS turned on.

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Answer 6

JesseBrice Author

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Nov 22, 2016 9:01 AM in response to ChrisJ4203

Yeah I already checked my my messages settings to see if anything bizarre was switched on that could have caused the issue. Yet, nothing. Perhaps, in the future, this problem will fix itself. I just see myself going into AT&T looking for a solution and they have no idea what to do. Thanks for your help though!

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Answer 7

ChrisJ4203

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236,309 points

Nov 22, 2016 9:06 AM in response to JesseBrice

I wasn't asking for something bizzare, just what was set in Send & Receive. If you want to get AT&T involved, I would not just go to AT&T, as you may only have an authorized reseller nearby as opposed to a corporate store, and you will certainly get different service. If you call, you can at least get in touch with 2nd tier support or their engineering. It may just require them to check the provisioning on your SMS/MMS account and resetting it.

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Answer 8

JesseBrice Author

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4 points

Nov 22, 2016 10:42 AM in response to ChrisJ4203

So I went into settings>messages and saw that iMessage was still validating for my phone number. I then went into settings>phone and saw that "My Number" was "unknown". I then called AT&T and technical support told me to hard reset my phone. I did and then "my number" showed my number and iMessage settings validated. I went ahead and had a non-iOS user send me an SMS and it appears that the problem has been solved. It's now displaying SMS threads correctly. I suppose this issue was from upgrading to my iPhone 7 Plus. It's weird because I've been receiving phone calls and texts this whole time (2 months). So this setting has gone unnoticed this whole time, I assume. But it looks like you were right! Yay

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Answer 9

ChrisJ4203

Level 10

236,309 points

Nov 22, 2016 12:42 PM in response to JesseBrice

You're welcome.

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Answer 10

Dec 25, 2016 9:41 PM in response to JesseBrice

I reset my network settings and it worked

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