5th Generation IPOD won't connect to computer HELP!!!

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Level 1

0 points

5th Generation IPOD won't connect to computer HELP!!!

i have had my 5 gen. ipod for just over a year now and have not had any problems until now. I tried conecting my Ipod to my computer as well as multiple other computers and i get no response. Is my IPod broken? what caused this? and most importantly how do i fix this problem? i cant update my ipod.. i have tried everything. nothing works. please help!!!

HP, Windows XP

Posted on Dec 18, 2006 3:28 AM

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Answer 1

CybrDuke

Level 1

35 points

Dec 18, 2006 12:59 PM in response to eripet

Did you try to reset it?

Plug it into your computer
Turn on hold
Turn off hold
Hold down the center and menu button on the wheel for about 5 seconds..

Does that bring it back to life??

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Answer 2

eripet Author

Level 1

0 points

Dec 18, 2006 2:08 PM in response to CybrDuke

nope. tried it 5 times. didnt work. Anymore suggestions?

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Answer 3

Dec 18, 2006 4:39 PM in response to eripet

Try the 5 R's
http://www.apple.com/support/ipod/five_rs/

and read this
http://docs.info.apple.com/article.html?artnum=61711

Windows XP

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Answer 4

Dr Doss,

Level 2

245 points

Dec 18, 2006 10:59 PM in response to eripet

Try changing cables and go directly to your computer USB port!
;
List how your Ipod is performing as standalong?
Is it running OK and to include the battery charge etc???
You can have all kinds of problems if your battery is to low or failing??

Compaq PC / 1GB Ipod Nano & 80GB Video Windows XP Pent 2.53 GHZ 512MHZ MB RAM 120GB HD

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Answer 5

eripet Author

Level 1

0 points

Dec 21, 2006 2:42 AM in response to Dr Doss,

It runs fine and charges fine as well. Its just non responsve when I plug in the USB cable.

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Answer 6

Dr Doss,

Level 2

245 points

Dec 21, 2006 4:40 PM in response to eripet

Did you try changing your cables??
Then try another direct USB port to your computer(s)---

If your using Windows XP OS, make sure you have all the recent uptates;
If so you should be able to connect and establish communications with your IPOD!

Those are my suggestions with the little info you provide!
You can also go to Apple.com/support for additional help.

Hope this helps!!!!

Compaq PC / 1GB Ipod Nano & 80GB Video Windows XP Pent 2.53 GHZ 512MHZ MB RAM 120GB HD

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