I want to cancel subscription.

Log into your account and stop its auto-renewal

See View, change, or cancel your subscriptions - Apple Support. This is a user to user support forum. No one here can act for you.

tt2

Informing us won't help, having read previous replies on this thread you know that we are just fellow users and that these are user forums, not iTunes Support.

Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

Then, as previously noted, visit View, change, or cancel your subscriptions - Apple Support for guidance on how to do it. This is a user to user support forum and no one here can cancel anything for you.

tt2

sheilafromwisbech wrote:

I wish to cancel my subscriptions to iCloud

Follow the steps in the following support document and downgrade to the free 5GB option: Downgrade your iCloud storage - Apple Support

This is a user to user support forum. No one here can act on your behalf.

See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.

Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.

In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.

tt2

Donnasmith59 wrote:

Want to cancel subsciption

If the subscription was started from an Apple device, follow the steps provided many many times over in the very thread you replied to.

If it was started from non-Apple device, or directly through the website for the service, then you'll need to cancel it through the website directly.

Get help with subscriptions not billed through Apple - Apple Support

As given previously, visit your profile preferences page and turn off the email subscriptions. The messages will continue to come automatically until you do. No one else can act for you to stop them.

tt2

Follow the steps posted hundreds of times in one of the 65 pages of the very thread you replied to, including the Apple Recommended post pinned at the top of the thread in a highly visible location.

This is a user to user form. We users cannot cancel it for you. Only you can cancel the subscriptions. Contact iTunes Billing if you need more help: iTunes Store - Contact Us - Apple Support

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

See View, change, or cancel your subscriptions - Apple Support. This is a user to user support forum. No one here can act for you. Contact iTunes Support for assistance if needed using the link in the article.

tt2

See : View, change, or cancel your subscriptions - Apple Support

Follow the advice in View, change, or cancel your subscriptions - Apple Support.

This is a user to user support forum. No one here can act for you.

tt2

This is a user to user support forum. No one here can take action on your behalf. See View, change, or cancel your subscriptions - Apple Support and unsubscribe.

tt2

See View, change, or cancel your subscriptions - Apple Support. This is a user to user support forum. No one here can act on your behalf.

tt2