I want to cancel subscription.

We are not charging you for anything, we can't potentially refund you, we are fellow users. To see what you've bought look at the purchase histories of all iTunes accounts linked to the card : See your purchase history in the iTunes Store - Apple Support

We are not charging you for anything. This is a user to user forum. You are not addressing Apple or iTunes Billing here.

If you have an unrecognized charge follow the steps here to determine what it is for: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

You can also log in to https://reportaproblem.apple.com to see a list of all charges made on your account within the last 90 days.

Beyond that, fill in the form in the following link to contact iTunes Billing directly: iTunes Store - Contact Us - Apple Support

She told me to contact you to correct the charge.

No, you were not told to post on these user forums, to contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

If it says that it expired and is only giving you options to resubscribe, and if what you are getting aren't emails about a missed payment prior to it expiring, contact iTunes Support : http://www.apple.com/support/itunes/ww

I would really appreciate if you could cancell my subscription and get me a refund on my card

This is a user to user forum. You are not addressing Apple. As users we cannot cancel anything for you.

Please follow the steps provided multiple times over in the very thread you replied to.

You can then contact iTunes Billing yourself and request a refund for it directly at: iTunes Store - Contact Us - Apple Support

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.
• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.
• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

celine240 wrote:

Please cancel my music account

We cannot. This is a user to user forum, you are not talking to Apple here. As users like yourself, we have no access to your account so no way to cancel anything for you.

Follow the steps provided countless times in the very thread you replied to, including the Apple Recommended post at the top. Only you can do this, nobody else can do it for you.

adruji wrote:

i think this subcription was alredy out!!! i dont know i dont want to have it and i dont have this app.

Click on the link "revisa tu subscripcion" in the email you pasted here, and verify the subscription is actually cancelled.

Deleting the App does not cancel the subscription.

Easylovin wrote:

Please do not send anymore messages I got my subscription canceled thank you

We are not sending anything. The forum software is the one that is sending the emails. If you are subscribed to or following this thread, you will get messages every time there is new activity in it.

Stop following the thread to stop the email messages. Only you can do this. Nobody else can do it for you.

To stop following it, log into the forum, find this thread and click on the word "Following" at the top right of this thread. It will turn into "Follow" and the messages should stop.

Visit your profile preferences page and turn off the email options:

• Discussions, User Tips, Communities, or People you follow has new activity
• Content you’ve participated in is updated

to cancel further emails generated from this or other threads.

tt2

Does the App you wish to cancel but can't actually have an active subscription or trial period? Does it appear in the subscriptions list?

If it does appear in the subscriptions list, but has not cancel button, then its probably set to not automatically renew. It should show an Expiration date in that case rather than a renewal date. So there's nothing you need to do.

If it does not appear in the subscription list at all, then it doesn't have a subscription you need to cancel. If the app had a price you paid up front to download, then those generally will not have recurring subscriptions you need to cancel. Its a one time payment only.

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

emorytwo wrote:

I got a notice that my subscription to Apple music was due. I didnt subscribe to any Apple service. Don't know if this is a scam or not. Can you please cancel?

No. We can't. This is a user to user forum. You are not addressing Apple or iTunes Billing here, only other users like yourself.

You can verify if you have an active Apple Music subscription and cancel it as well by following the steps provided multiple times in the very thread you replied to including the Apple Recommended post at the top of every page.

See here to make sure the email you received is actually from Apple: Identify legitimate emails from the App Store or iTunes Store - Apple Support

Read the thread for instructions. Specifically the Apple Recommended post at the top of every page.

If you want to stop your 'mu' subscription follow the instructions in the link in the first reply (the 'recommended post') on this thread