I want to cancel subscription.

How do I cancel subscription?

Posted on Nov 21, 2016 10:50 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2018 9:24 AM

See View, change, or cancel your subscriptions - Apple Support to change the automatic renewal status of the subscription. Contact iTunes - Official Apple Support to request they cancel the charge for the unused and unwanted service.


tt2

1,130 replies

Feb 5, 2019 1:20 PM in response to strike21

Thanks for everyone’s help. I got it. Please no more reply.

If you want to stop getting emails you need to unfollow the thread. No one can stop them for you.


Please understand this is an automated system. Everytime someone posts in the thread you will get an email about it, until you unfollow the thread or modify the email preferences in your profile to stop receiving email.


Nobody but you can stop the emails you receive.


Feb 19, 2019 8:32 AM in response to Sowmyaraj1206

hii I want to unsubscribe iTunes which I can see 4 are there for renewal. I don’t want to renew my subscription so I request you to cancel my 4 subscription which are there for renewal.

This is a user to user forum. You are not addressing Apple. As users’s we cannot cancel anything for you.


Please follow the steps provided many many times in the very thread you replied to, to cancel any active subscriptions. Only you can do this. Nobody else can do it for you.

Mar 8, 2019 7:26 AM in response to philosipher

This is a user to user support forum. No one here can act on your behalf.


See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.


Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.


In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.


tt2

Mar 10, 2019 10:46 AM in response to geedy

This is a user to user support forum. No one here can act on your behalf.


See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.


Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.


In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.


tt2

Apr 9, 2019 8:02 AM in response to Abondeh

To cancel a subscription please see


https://support.apple.com/HT202039


Strictly speaking all purchases

are final (after all, you can't very well return them): please see this

page for information on requesting a refund:


https://support.apple.com/HT204084


Apple do say in that page, 'You can't request refunds for recurring charges':

however they have been known to be sympathetic in cases of actual error, so

it's possible that they may allow you a refund as a one-off concession:

but please be aware that they are under no obligation to do so (of course if

it's an actual error at their end then obviously they will refund): go to


https://www.apple.com/emea/support/itunes/contact.html


Alternatively go to the page

suggested in the Help page linked to above:


https://reportaproblem.apple.com/?s=6


Also, please note the nature of these forums: you are not talking to Apple here - everyone who answers is a user like your self helping on a voluntary basis, so you get an answer when someone who feels capable of answering you sees your post. Posting again doesn't get you answered any faster and just irritates people.

Apr 28, 2019 8:01 AM in response to Roysum49

See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.


Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.


In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ or iTunes - Official Apple Support for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.


tt2

May 1, 2019 9:48 AM in response to Phil0124

I mistakenly subscribed to an app called Smule. I contacted Smule and they advised me to cancel it through iTunes. I deleted this app, but I cannot unsubscribe through ITunes because there is no "unsubsciption" button. I paid $ 20 for 2 weeks and now I received a new invoice. So, i need a help to cancel my subscription and refund my money if it possible

Jul 17, 2019 4:08 PM in response to forcewileber

I do not want to continue trial subscription for Microsoft and CANNOT figure out to cancel. the money went out also twice from my Visa card 59.00 plus another 59.00 please reimburse 118.00 and cancel my Microsoft office subscription I do not wish to continue with monthly trial. I have had to remove my visa details to stop.




It is easy to set trial up and impossible to cancel or stop




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I want to cancel subscription.

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