Can't accept terms and conditions when downloading music

When I go to use apple music on my galaxy s7 it tells me that apple media's terms and conditions have changed, so i hit accept, it takes me to the terms, i hit agree, and then it takes me too another page that says


This XML file does not appear to have any style information associated with it. The document tree is shown below.






And then shows html code. there's another agree button at the bottom of the screen but it doesnt do anything.

Posted on Nov 23, 2016 1:25 AM

Reply
10 replies

Nov 23, 2016 3:14 PM in response to zeebo30

Hello and welcome to Apple Support Communities, zeebo30.
If I understand your post correctly, you are using Apple Music on an Android phone and are unable to accept the terms and conditions you're being asked to accept. I'd be happy to help you with this.
The steps in this article will help:
Get help with Apple Music on Android
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

Nov 23, 2016 3:14 PM in response to zeebo30

Hello and welcome to Apple Support Communities, zeebo30.
If I understand your post correctly, you are using Apple Music on an Android phone and are unable to accept the terms and conditions you're being asked to accept. I'd be happy to help you with this.
The steps in this article will help:
Get help with Apple Music on Android
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

Dec 10, 2016 2:03 AM in response to raina_b22

Im having the same problem with my galaxy s7. I tried doing everything you said but its still not working


When I go to use apple music on my galaxy s7 it tells me that apple media's terms and conditions have changed, so i hit accept, it takes me to the terms, i hit agree, and then it takes me too another page that says


This XML file does not appear to have any style information associated with it. The document tree is shown below.

And then shows html code. there's another agree button at the bottom of the screen but it doesnt do anything.

Dec 13, 2016 12:03 PM in response to raina_b22

I am facing the exact same problem on two of my android devices ( I own a OnePlus 3 and an Honor7). I contacted apple support with the issue and they asked me to contact the device manufacturers. However as is obvious from the other posts on this thread this doesn't seem to be a device issue. People with Sony and Samsung devices also seem to be experiencing problems. User uploaded file

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Can't accept terms and conditions when downloading music

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