messages on group chat not sending.
All of my normal texts send normal but I'm one certain group chat the messages turn green and don't send. What is the problem and how do I fix it?
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User profile for user:
Teddy_B
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Community Specialist
Hello Brad.questions85,
Thank you for using Apple Support Communities. It's my understanding you're unable to send within certain group messages on your iPhone. I use group messaging often, so I can surely understand your concern. I'm happy to help get this resolved with you.
Please try the steps below:
If the issue persists, you may need to delete that particular conversation and start a new one. Remember, once you delete a conversation you can't recover it. You also mentioned your messages turned green. Group messages that include recipients that aren't using iMessage, will appear in green text bubbles. Here's some great information about group messages:
Send a group message on your iPhone, iPad, or iPod touch
Have a wonderful day!
Thank you for using Apple Support Communities. It's my understanding you're unable to send within certain group messages on your iPhone. I use group messaging often, so I can surely understand your concern. I'm happy to help get this resolved with you.
Please try the steps below:
If you can't send or receive messages on your iPhone, iPad, or iPod touch
- Make sure that your iPhone, iPad, or iPod touch is updated to the latest version of iOS.
- If you have an iPhone or iPad (Wi-Fi + Cellular), check for a carrier settings update.
- Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Ficonnection. To send an SMS message, you need to have a cellular network connection. If you have Wi-Fi Calling turned on, you can send SMS messages over Wi-Fi. Contact your carrier for more information.
- Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
- If you’re trying to send group MMS messages on an iPhone, turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, contact your carrier.
- Make sure that you entered the correct phone number or email address for the recipient.
If the issue persists, you may need to delete that particular conversation and start a new one. Remember, once you delete a conversation you can't recover it. You also mentioned your messages turned green. Group messages that include recipients that aren't using iMessage, will appear in green text bubbles. Here's some great information about group messages:
Send a group message on your iPhone, iPad, or iPod touch
Have a wonderful day!