Bluetooth keyboard types wrong characters

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Level 1

12 points

Bluetooth keyboard types wrong characters

I have an iPad mini 3 running 10.1.1. I bought a cheap Zotech keyboard in February and it worked well. I have a different brand small bluetooth keyboard at my office. One day neither of them would type the correct characters anymore! I really need this functionality. I have turned power and Bluetooth off and on, all the simple fixes, I have looked for an app, I have written to the company,who do not even list the keyboard on their website and am waiting to see if I get an answer. I have tried seeing the iPad to different physical keyboard settings and nothing has worked. Can anyone help??

iPad Mini, iOS 10.1.1, IPAD Mini 3

Posted on Nov 26, 2016 12:05 PM

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Answer 1

Tom Gewecke

Level 10

124,202 points

Nov 26, 2016 12:13 PM in response to wimidwife

wimidwife wrote:

One day neither of them would type the correct characters anymore!

Could you give some examples? What happens when you type asdfg?

What do you have selected in the Hardware Keyboards column next to English in Settings > General > Keyboards?

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Answer 2

wimidwife Author

Level 1

12 points

Nov 26, 2016 2:09 PM in response to Tom Gewecke

Hi Tom,

Thanks so much for reading. When I type letters, they are correct upper and lower case, however characters are another matter. Colon and semi-colon are correct, apostrophe and quote mark do nothing. Next to the M, I can type a comma, but the less-than does nothing, period and greater-than work, backslash and question mark work.

Actually, this is the best it has worked in a long time. I have messed with the hardware keyboard setting a lot. Right now they are all set to Automatic. It is really random what works and what doesn't. For example all the shift options for the numbers work except the ampersand.

Edie

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Answer 3

Tom Gewecke

Level 10

124,202 points

Nov 27, 2016 9:51 AM in response to wimidwife

I have the same sort of zotech keyboard, though it works fine at the moment. I don't know what could cause the selective key failures you mention, but normally I would recommend you set the Hardware Keyboard to US rather than automatic.

Do you have more than one language on your keyboard list? If not needed, I would reduce to just one, English.

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Answer 4

wimidwife Author

Level 1

12 points

Nov 27, 2016 9:53 AM in response to Tom Gewecke

I do have a Spanish keyboard listed. I can remove that and just put it back when needed. Thanks for the selection. Frankly, if it had been working as well as it is now, I might not have posted at all. Before I messed with the settings, all of the characters above the numbers were wrong, and I could not even type a dash or question mark! Thanks! I'll let you know if that works.

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