How can I get my money back from an in-app purchase?

I purchased a package from the Sims FreePlay accidentally and would like a refund. I tried reporting a problem but it said "unable to process". How can I get my money back?

Posted on Nov 26, 2016 4:20 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I get my money back from an in-app purchase?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.