Group iMessage Sending as Text Message

Hello All,


I have been experiencing an issue since upgrading to iOS 10. I've had a long standing iMessage group; however, after upgrading to iOS 10 (and subsequent updates), I can only send messages to the group as a text message. Others in the group are still sending as iMessages.


Have any others experienced this issue? My wife is part of the group and has the same issue as I do after upgrading to iOS 10.


I have tried turning iMessages on and off and restarting the phone multiple times, but to no avail.


Any help would be greatly appreciated!!

iPhone 6, iOS 10.1.1

Posted on Nov 28, 2016 8:01 AM

Reply
2 replies

Nov 29, 2016 2:37 PM in response to Cmdr007

Hey Cmdr007,
Welcome to Apple Support Communities. It sounds like your iPhone isn’t allowing you to send iMessage in a group chat but will work when sending to individuals. Group messages can be fun and effective and I'd like for you to take advantage of all the features available in the new Messages app. I see that you've attempted a few troubleshoot steps to try and get it working normally. If you haven't done so already, you may want to try and leave the group conversation, restart your device and attempt to rejoin the group and send a message. If that doesn't work, try deleting the message thread completely and creating a new message with the same recipients. This should clear out any conflicts preventing iMessage from working properly in the group message thread.


Here's a resource that can help:


Send a group message on your iPhone, iPad, or iPod touch


Specifically, use these steps:

Send a group message

  1. Open Messages and tap User uploaded fileUser uploaded file to start a new conversation.
  2. Enter the recipients' names or tap User uploaded fileUser uploaded file to add contacts.
  3. Enter your message, then tap Send User uploaded fileUser uploaded file.

To send a group MMS message on an iPhone, make sure MMS Messaging is turned on. Go to Settings > Messages and tap MMS Messaging. If you don’t see an option to turn on MMS Messaging or Group Messaging, contact your carrier to see if your plan supports Group MMS Messaging.

Leave a group conversation

To leave a conversation, tap Details, then tap Leave this Conversation. You can only leave group iMessages that have at least three other people​

Take care!

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Group iMessage Sending as Text Message

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