Apple is stopping Faxing dial-up modems

Question

Apple is stopping Faxing dial-up modems

Since 2011 I have been faxing using Mac Power Book Pro using the US Robotics (USR), model #USR5637, 56K USB modem. After I upgraded to MAC OS v10.12.1 (Sierra), the faxing ability ceased to function.

US Robotics (USR), 1300 E. Woodfield Rd. Suite 506 Schaumburg, Illinois 60173, (usr_support@usr.com). in my case #3016 7156, 5 US Robotics reports “It seems that Apple is trying to stop the support for Faxing using dial-up modems. We are working with them trying to get the faxing part working again.”

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Sent- Tuesday, November 29, 2016- - -8:45 AM(Pacific time)

Don ****

****

<Personal Information Edited by Host>

faxing USB modem-OTHER, iOS 10.1.1, Apple is trying to stop the support

Posted on Nov 29, 2016 8:53 AM

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Answer 1

Jan 24, 2017 4:32 AM in response to donfromhayden

Here are instructions on how to reinstall usb fax modem support on Mac OS Sierra: Reinstall USB Fax Modem Capabilities on Sierra. It simply involves copying a few files from a previous El Capitan install. It works on my system, and the working fix is persistent after the 10.12.3 upgrade.

I filed a bug report and was told that Sierra supports multi-function printer faxing, but not "legacy" fax modems.

Personally, I have no interest in adding more peripheral clutter when all I need is a sub-$15 modem and a phone cord, especially when the fix is copying over a few files.

If dropping support for fax modems affects you negatively, please take the time to issue feedback at Apple's website, https://www.apple.com/feedback/macosx.html.

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