iphone 6s disabled, needs to be connected to itunes. i have a new computer never used itunes on it so will it erase my data even if i know my passcode & phone is backedup to icloud?

Question

Level 1

5 points

iphone 6s disabled, needs to be connected to itunes. i have a new computer never used itunes on it so will it erase my data even if i know my passcode & phone is backedup to icloud?

I have an iPhone 6s, it became disabled & has to be connected to iTunes to use again. My computer I've connected it to before is currently broken so will it delete my data from my phone by connecting it to another iTunes even though I know my passcode & my phone is backed to iCloud?

Posted on Nov 30, 2016 1:45 PM

Reply

Answer 1

Best reply

ChrisJ4203

Level 10

230,299 points

Nov 30, 2016 1:47 PM in response to MsJNBailey89

Where are you backing your iPhone up to? Once you restore the device to take care of it being disabled, then you restore it from your last backup. Once the device is disabled, you cannot create a backup at that time. You will have to use your last backup before it becoming disabled. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Reply