Unable to print from Preview or Safari

Hello,


I'm being unable to print from Preview or Safari. Print command show nothing on those application. However I open a PDF file in Chrome I can print it. I'm running macOS Sierra and the printer is model DP-MB250 from Panasonic.


I have already googled about macOS Sierra printing problem, but I can't get any fix. Has anyone faced that? Could you point me the fix?


Regards,


Alberto

MacBook Pro (Retina, 15-inch, Late 2013), macOS Sierra (10.12.1)

Posted on Nov 30, 2016 4:55 PM

Reply
2 replies

Dec 14, 2016 5:35 AM in response to Bironhudo

Hello, Bironhudo.

Welcome to Apple Support Communities.

I understand you're not able to print from Safari or using Preview but in Chrome you can. I have a few suggestions that might help with this: Resolve printer issues on your Mac

If your Mac has some other issue with your printer or scanner

These steps might resolve printing issues that have no other clear cause.

  1. Choose Apple menu  > System Preferences, then click Printers & Scanners.
  2. Select your printer or scanner in the list of devices, then click Delete (–) to remove it from the list.
  3. Follow the steps in the previous section to add your printer again.
  4. If the issue persists, Control-click anywhere in the list of devices in Printers & Scanners preferences. Then choose “Reset printing system” from the shortcut menu that appears.
    Resetting the printing system causes all printers and scanners—including their queues, jobs, and custom settings—to be removed from Printers & Scanners preferences.
  5. Follow the steps in the previous section to add your device again.

If the issue remains unresolved, take these final steps to remove any currently installed printer drivers that could be causing the issue:

  1. Choose Apple menu  > System Preferences, then click Printers & Scanners.
  2. Control-click anywhere in the list of devices, then choose “Reset printing system” from the shortcut menu that appears.
  3. From the Finder, choose Go > Go to Folder. Type
    /Library/Printers/
    and click Go.
  4. The Printers folder opens. Choose Edit > Select All to select all items in the folder.
  5. Choose File > New Folder with Selection to put all of the selected items into a new folder named New Folder With Items.
    To save storage space, you can delete the New Folder With Items folder after completing the remaining steps.
  6. Follow the steps in the previous section once more.

If your printing issue persists, contact the printer manufacturer for support.

Since you're also having some troubles with Safari look at this article here: If Safari is slow, stops responding, quits unexpectedly, or has other issues


Let me know if this helps.

Thank you for using Apple Support Communities.

Cheers!

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Unable to print from Preview or Safari

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