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incorrect trusted phone number

An unrecognized "trusted" phone number has shown up on one of my accounts. Because I do not know the full 10 digit number, I cannot start the account recovery process. A week ago the number on the account was the correct number. I'm not sure how it was changed or what I can do to get past it. Every screen requires me to verify the number that is incorrect and unknown to me to start any type of recovery or use Two-Factor authentication.

iPhone 6s Plus, iOS 10.1.1

Posted on Dec 1, 2016 9:18 PM

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Question marked as Best reply

Posted on Dec 1, 2016 10:05 PM

Sorry, are you not able to sign into your Apple ID and remove the number: Apple - My Apple ID


Best of luck,


GB

2 replies

incorrect trusted phone number

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