iPhone screen issues

Question

Level 1

4 points

iPhone screen issues

I'm having an issue with my iPhone 6 Plus screen after replacing it. Basically the whole screen is flickering horizontally when unlocked, however on initial steer up and on the home screen it's fine, it only happens as soon as it is unlocked.... I have disconnected the cables and reattached them, disconnected and reconnected the battery and performed an update and restore, still no luck.

I have attached two images, one when the phone hasn't just booted up and not unlocked and the other as soon as Iran unlocked

Is this a software issue? Or will I need to install a new logic board?

Any help and advice would be appreciated

Thanks

Posted on Dec 2, 2016 9:11 AM

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Answer 1

Jonathan UK

Level 10

164,021 points

Dec 2, 2016 9:17 AM in response to Dingab88

Hi

There is a Multi-Touch Repair Program for iPhone 6 Plus.

Subject to the terms of the program, if your iPhone 6 Plus is exhibiting certain symptoms, is otherwise in working order and the screen is not cracked or broken, Apple will repair your iPhone for a fixed service price (for example, $149 in the US).

However, as you have serviced your iPhone yourself, it may not be eligible for service under the program.

http://www.apple.com/support/iphone6plus-multitouch/

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Answer 2

Dingab88 Author

Level 1

4 points

Dec 2, 2016 9:21 AM in response to Dingab88

My iPhone is not under warrenty anymore, that's why I am doing the repairs myself.... just wanting to know if it is a new logic board I need before committing to buying one

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Answer 3

Jonathan UK

Level 10

164,021 points

Dec 2, 2016 9:22 AM in response to Dingab88

If your iPhone was eligible, the program would have covered your iPhone even though it was out of warranty.

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Answer 4

ChrisJ4203

Level 10

236,363 points

Dec 2, 2016 9:24 AM in response to Dingab88

The iPhone is not considered a user serviceable device. Since you opened the device yourself, you have voided any warranty or post-warranty support from Apple. Apple will no longer support this device. Apple does not sell parts, so no telling what you got for parts. Your only choice at this point is to try to find a competent 3rd party repair, or try one of the self-repair websites.

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Answer 5

KiltedTim

Level 10

228,894 points

Dec 2, 2016 9:24 AM in response to Dingab88

The iPhone is not user serviceable, and Apple does not sell iPhone parts. We can't help you.

You'll have to try looking someplace like ifixit.com for advice.

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