How do I get my iPhone fixed?
Apple offers many ways to get support and service for your iPhone. Choose the one that’s best for you. Our support articles might answer your question. Or we can help you repair broken screens, replace batteries, and fix other issues.
Contact us
Contact us to get advice from an Apple support expert. We’ll help you fix your issue or set up a repair. Before you contact us, be ready with your iPhone serial number and your Apple ID and password.
Identify your iPhone model
Find your product’s serial number
Start a support request
Send it in
Contact us and we’ll send you a box for your iPhone. You can ship your iPhone to us and we’ll return it to you as quickly as possible.
Start a service request
Back up your iPhone and get ready for service
Bring it in
To get help in person, bring your iPhone to an Apple Authorized Service Provider or make an Apple Store appointment online. Make sure you know your Apple ID and password before your appointment.
You can also request repair service directly from most US carriers. If you're an AT&T or Virgin Mobile customer, request your repairs from Apple.
Find an Apple Authorized Service Provider
Make an Apple Store appointment
Contact your carrier
Back up your iPhone and get ready for service
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn’t covered, the price depends on the type of repair. If we can’t repair your iPhone, you might need to replace it.
See Apple repair pricing
Check your warranty coverage
How long will it take?
| Repair source | Approximate time |
|---|---|
| Send to Apple | 3-5 business days |
| Bring to an Apple Authorized Service Provider | Up to 5 business days |
| Bring to your carrier | Ask your representative |
| Bring to an Apple Store appointment | Up to 5 business days |
Depending on where you get service, you might be able to check the status of your repair online.
I assume there was a point in repeating an Apple support document verbatim, rather than just linking to it?
iPhone Screen glitchy
