can i use an unlocked iphone 5s on metro pcs?

I recently got a new phone on my Verizon plan. I gave my unlocked iPhone 5s to my boyfriend to use on his Metro PCS plan. We went into the store and he got a new SIM card for the phone; it was making/receiving calls and texts and seemed fine. One problem, he cannot get on the internet unless connected to wifi. Does anyone know why this is happening?? Metro said it was a Verizon thing. Verizon said it was an apple thing, but we've tried going to and/or calling these places and even returning to Metro a second time. No one seems to know why this is happening. Anyone have any tips or has experienced this before??

Posted on Dec 3, 2016 7:19 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can i use an unlocked iphone 5s on metro pcs?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.