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Can't receive text messages on MacBook Air

I am trying to set the Messages up on my MacBook Air. I can send but I don't receive any text messages. Any help would be appreciated.


thanks

MacBook Air, OS X Yosemite (10.10.5)

Posted on Dec 4, 2016 5:54 AM

Reply
1 reply

Dec 5, 2016 6:16 PM in response to dhoagy

Hello dhoagy,

Welcome to the Support Communities!

I understand you need some help setting up Messages on your MacBook Air. You can send messages but you aren't receiving any text messages. To get all of your iMessage and SMS/MMS messages on all of your Apple devices, you can set up these features of Continuity on your Mac. The resources below should help you with this. I've highlighted the key information below. Click on the link for complete details.

System requirements for Continuity on Mac, iPhone, iPad, iPod touch, and Apple Watch

SMS and MMS messaging

SMS and MMS messaging requires an activated carrier plan on any iPhone using iOS 8.1 or later. You can then send and receive SMS and MMS messages from these devices:

  • Any Mac using OS X Yosemite or later.
  • Any iPhone, iPad, or iPod touch using iOS 8 or later.


Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch

Set up SMS and MMS messaging

Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

  • Each device is signed in to iCloud with the same Apple ID.
  • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. A verification code then appears on each device. Enter that code on your iPhone.
  • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.


Use SMS and MMS messaging

User uploaded fileUser uploaded file

To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices.

Use Messages with your Mac
Happy Holidays!

Can't receive text messages on MacBook Air

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