iPhone 7 Plus owner

I have iphone 7 plus and not just me, various users are facing this problem with camera. the images look like water colour or painting. its not even blurry or sharp, just like a painting. Kindly fix it.

iPhone 7 Plus, iOS 10.1.1

Posted on Dec 5, 2016 2:43 AM

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1 reply

Dec 5, 2016 3:28 AM in response to ronakfrommumbai

Did you already try the general troubleshooting steps?

1. Switch off your phone and restart your device.

2. Force restart the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data.

3. In case this does not work, set it back to factory settings, without using the latest backup. Test the camera function. If it works, restore from the backup.

Use iTunes to restore your iOS device to factory settings - Apple Support

4. If factory resetting does not help, get the phone checked by Apple:

Start a service request

Find an Apple Authorized Service Provider

Make an Apple Store appointment

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iPhone 7 Plus owner

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