I have an iPhone 6S running iOS version 10.1.1. Even though I choose to trust the device, the pc shows me that 'You do not have permission to access this device'. Tried connecting the phone to a Windows 7 PC which does not have iTunes pre-installed.
iPhone 6s, iOS 10.1.1
Best Regards.Get help
If you tap Trust or Don't Trust but iOS doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:
- On your computer, especially with Windows 10, check that you have the latest version of iTunes.
- Disconnect and reconnect your iOS device.
- Restart your iOS device and your computer.
- Reset your Trust settings.
- On your iPhone, iPad, or iPod touch, go to Settings > General > Reset > Reset Network Settings.*
* This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
Hi musaeite,
Updating the iPhone drivers may help. While this article is mainly used for iTunes not recognizing your iPhone, the same steps apply for your Windows PC.
> Control Panel > System and Maintenance > Device Manager. If asked, enter your password. In the list under Universal Serial Bus Controllers, find the Apple Mobile Device USB Driver.
Hi Darren, Thank you for your reply, but my PC is running Windows 7 and not 10. Moreover, iTunes is not installed in my PC. Earlier I was allowed to access photos in my phone through this same PC detecting the phone as an external storage device. But now it displays an error message saying that I'm not permitted access.
You need to install iTunes, as the iTunes installer also installs the needed drivers.
Thank you very much.. I will try it
Windows PC not permitted to access iPhone
