What does "shipment information recived" mean and how do i track my order?

Hi, i "just" bought a 15" MacBook pro with touch bar and yesterday its status changed to shipped, the problem is that it won't let me track the shipping from China to Netherland, if i go to dhl website it's said shipment information recived and i think it means that the package has been shipped from China and apple is waiting it in Netherlands but, how do i track it during it's route from China to Netherlands?

Posted on Dec 6, 2016 10:07 AM

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Posted on Oct 22, 2017 4:09 AM

While I'm not familiar with how DHL handles their scans, but for FedEx and UPS, that generally means that a shipping label has been generated and the device is ready for shipment and pickup at the facility. Most large shipping facilities have the ability to generate the shipping labels via computer from the shipper, and that puts it into the system. The first time that DHL scans the actual package, you should see information appear for tracking.

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Question marked as Top-ranking reply

Oct 22, 2017 4:09 AM in response to Fabrycicco

While I'm not familiar with how DHL handles their scans, but for FedEx and UPS, that generally means that a shipping label has been generated and the device is ready for shipment and pickup at the facility. Most large shipping facilities have the ability to generate the shipping labels via computer from the shipper, and that puts it into the system. The first time that DHL scans the actual package, you should see information appear for tracking.

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What does "shipment information recived" mean and how do i track my order?

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