Cannot create Apple ID by selecting none payment option

I have the 'None' payment option but won't allow me to create Apple ID by selecting this payment option.

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null-OTHER, Windows 7, iTunes

Posted on Dec 6, 2016 6:11 PM

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14 replies

Dec 7, 2016 4:02 PM in response to MBAA130

There are normally some hoops you can jump through as you create your iTunes account that workaround the need for a payment card, otherwise once the account is set up the iTunes Store may still expect you to provide one, which you can subsequently remove. If you don't have or want to use a credit/debit card at this time you can try this method using iTunes on a computer...


  1. Enable the menu bar if needed with Ctrl+B (only applies to some builds of iTunes 12 for Windows)
  2. Sign out of the iTunes Store from the Store/Account item on the menu bar
  3. Go to Music > iTunes Store home page
  4. Go to Quick Links > Redeem
  5. Sign in with your Apple ID
  6. Go through the screens, accepting the EULA, etc. You should arrive at a Review Payment screen where one of the options is None - select this and continue. You shouldn't actually need to redeem a new voucher/card.


It is worth noting that one of the functions of the registration is to prove you have a valid billing address in the region whose store you are trying to use. You might also have difficulty selecting None as an option if you have any active subscriptions (see View, change, or cancel your subscriptions - Apple Support), an outstanding debit balance to the iTunes Store, there are unreleased authorization holds on the card (see About payment card authorization holds in the iTunes Store - Apple Support) or you are trying to switch to one regional store while being in a different region.


tt2

Dec 7, 2016 12:57 PM in response to MBAA130

Which means that you have not used it in the store before, correct?


If you're using the iTunes Store or App Store for the first time

If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.


If you're creating a new Apple ID, you might be able to create an account without entering your credit card details.

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Cannot create Apple ID by selecting none payment option

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