Apple Watch Activity app not tracking steps or movement
My new apple watch isn't tracking my steps or movement. Is there something I need to do to enable tracking?
[Re-Titled by Moderator]
Hi
The following steps may help:
Check that you have set up the Activity app on your watch:
- When viewing the time on your watch face, tap on the Activity rings icon / complication, or;
- Go the Home screen (via a single press of the Digital Crown) and tap on the Activity app icon (coloured rings).
- To get started, you will need to enter some personal information.
Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist
- On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.
On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.
On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn on Fitness Tracking and Heart Rate.
Check that you are wearing your watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).
- Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support
- Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.
Check that your personal information is accurate:
- On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.
Calibrating your watch improves the accuracy of various activity-related estimations. Instructions for how to calibrate your watch are available via the support article linked below.
More information:
Use the Activity app on your Apple Watch - Apple Support
Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support