Windows 10 Bluetooth Doesn't Work (Driver Issues)

I have put Windows 10 on my 12 inch MacBook 2016 and the drivers for bluetooth seem to be not working. When I look in the notifications bar, bluetooth is not there and when I go into settings it's the same thing. When I go into device manager the same thing happens, bluetooth is missing. However, there is a Broadcom driver that says Code 10, that the driver's door is open. I have completely reinstalled Windows 10 through Bootcamp and also tried Parallels to see if anything was different many times but nothing seems to work. I've also downloaded the Windows Support software from Bootcamp to a USB but it doesn't seem to work. I did however last night able to get the driver working thankfully by going into Devices and Printers and troubleshooting it which fixed it, bluetooth worked perfectly. However, when I went back into MacOs and then back into Windows, it was missing again, the troubleshoot didn't work and I just don't know what to do. I feel I've tried everything. I know bluetooth can work in Windows but this seems like a driver issue I just don't know how to fix.

MacBook, Windows 10

Posted on Dec 9, 2016 8:58 PM

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5 replies

Dec 10, 2016 6:14 AM in response to callumh2210

There are several issues with BT/WiFi on 2015/2016 MacBooks.


From Windows Device Manager, you can right-click on the Broadcom BT entry, delete it, and install the driver manually. You will need to download the driver packages manually from Apple using BC Assistant and Action -> Download... to a USB Flash drive and then point to the Broadcom BT driver.


Please also see BootCamp fails to start after upgrade to MacOS Sierra 10.12.1 .

Dec 10, 2016 6:22 AM in response to callumh2210

I had been trying to use the Windows Support software to try and fix it but it didn't seem to work. However I installed the two .exe files, one in the Bootcamp folder under Broadcom and the other in the $WinPeDriver$ under the Apple Bluetooth. I did that after I uninstalled the Broadcom Serial Bus Driver over UART Bus Enumerator under System devices. This actually did seem to work, however it did take a couple of goes sometimes, I think maybe in a certain order to do it perhaps I'm not sure. But unfortunately it doesn't stay. The bluetooth goes away after a restart so I need to perform that whole process again. The fortunate thing is that I can get it working as I tested it a couple of times in a row. Is there anyway for it to stay there or would I need to install everything again and again? I mean if I can get it working then that's fine. Is this also just with the recent MacBooks? Or just the 12 inch ones? Because I think this might of happened to others. Hopefully this can be fixed in an update. Thanks for the help.

Dec 12, 2016 5:30 AM in response to Loner T

I gave that option a go, I wasn't sure what to find in the Bootcamp.xml file. But after I got it working I did create a System Restore point, restarted the computer and it was gone so booted from the System Restore. But that didn't work either unfortunately. I suppose I have to keep trying with the installation again which is good to know it can work after that. But even then it's a fluke as it doesn't work every single time, meaning I have to uninstall the driver and open the .exe files in the Windows Support folder and then scan for hardware changes for it to come back. Sometimes bluetooth comes back but sometimes it takes a couple goes as the driver just shows the error. Thankful for your help, I'm just hoping that a software update can fix this. I'm also curious if this is happening to the new MacBook Pros.

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Windows 10 Bluetooth Doesn't Work (Driver Issues)

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