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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi. I have a Behringer Xenyx Q502USB which worked perfectly fine in El Capitan. Since i updated the system to Sierra, it's not recognized anymore. Is there a solution that does not involve downgrading the system? Thanks in advance!
iMac, macOS Sierra (10.12.1)
Heyya - I have the same mixer, and the same problem. I happened right after I upgraded to Sierra as well.
The best I can figure out is that we need to "create an aggregate device using Audio MIDI Setup"
https://www.sweetwater.com/sweetcare/articles/how-do-i-make-an-aggregate-device- on-mac-os-x/
Which I discovered in this help doc: https://www.sweetwater.com/sweetcare/articles/when-i-plug-my-behringer-usb-mixer -into-my-mac-i-cant-get-audio-in-and-out-at-the-same-time/
I'm going to give this a try tomorrow and will let you know if it works.
You might want to contact their support…
http://www.music-group.com/brand/behringer/support
Since it's worked with an previous version of MacOS and it doesn't work in this one, i really don't see how it could be a problem with the mixer.
I had already posted this question on the Behringer user forums, but no answer so far. I'll try contacting them directly, as you suggested.
Thank you for the tip!
You're welcome. How it could be a problem with the mixer is it may not be compatible with the changes made in Sierra. It could also be a regression in Sierra. Behringer should know one way or another.
Behringer Xenyx Q502usb not recognized in Sierra
