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Hi, my watch is showing the 'snake screen' since the battery died from normal usage. It has been on charge overnight, I have tried forced starting it by pressing the side and crown and side button. I have tried another cable and wall plug, even tried my iPad and iPhone plug... the snake goes green but the Watch won't start.
Anyone can help me starting that watch ?
Hi
The symbol of a charging cable and lightning bolt appears when your watch battery has a low charge level.
Try charging your watch again for at least another 2.5 hours. When doing so, check that:
All plastic wrap has been removed from both ends and both sides of the charging cable (check closely on the head of the charger).
If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).
After charging, if your watch has not already restarted automatically, remove it from the charger and:
If you identify an issue with a particular component (adapter, cable or watch) or if the issue otherwise persists, contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your product(s) checked and, if recommended, serviced (whether under warranty or via chargeable, out-of-warranty service):
To check your warranty status:
https://checkcoverage.apple.com/
More information:
Check your battery and charge your Apple Watch - Apple Support
If your Apple Watch won't charge or it won't turn on - Apple Support
Hi
The symbol of a charging cable and lightning bolt appears when your watch battery has a low charge level.
Try charging your watch again for at least another 2.5 hours. When doing so, check that:
All plastic wrap has been removed from both ends and both sides of the charging cable (check closely on the head of the charger).
If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).
After charging, if your watch has not already restarted automatically, remove it from the charger and:
If you identify an issue with a particular component (adapter, cable or watch) or if the issue otherwise persists, contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your product(s) checked and, if recommended, serviced (whether under warranty or via chargeable, out-of-warranty service):
To check your warranty status:
https://checkcoverage.apple.com/
More information:
Check your battery and charge your Apple Watch - Apple Support
If your Apple Watch won't charge or it won't turn on - Apple Support
Done all of that mate, seen this answer from the Apple site. My watch has been on charge for like 24hours and is not restarting and I still have that snake screen. ..
As the issue persists, I suggest that you contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your Apple Watch and power accessories checked and, if recommended, serviced (whether under warranty or via chargeable, out-of-warranty service):
To check your warranty status:
Apple Watch snake screen
