Check warranty by imei

Question

tranthuanhuy Author

Level 1

8 points

Check warranty by imei

Hi All,

I have bought 1 IP 6s+ 64g, refurb, not activated (10-Dec)

I check on website https://checkcoverage.apple.com/

It show need active your phone

Yesterday & today, I have check imei my phone but not done.

It always show is : We're sorry, but we are unable to complete your request at this time. Please try again later.

However, I check another imei my phone, it ok

Please help.!

p/s: I have contact with support centre in my country, they suggest me try later

iPhone 6s Plus, iOS 10.1.1

Posted on Dec 11, 2016 11:31 PM

Reply

Answer 1

darren.s

Community Specialist

Dec 12, 2016 12:50 PM in response to tranthuanhuy

Greetings tranthuanhuy,

I see that you purchased a refurbished non-activated iPhone, and now you are receiving a message that you're unable to activate. I want to help you get your iPhone activated so you can use and enjoy it. I'm happy to help with this.

Please follow the steps in article If you can‘t activate your iPhone and let us know if you have any questions.

Thanks for using Apple Support Communities.

Have a great day!

Reply