Hi dominic23,
Below is the report you have requested.
===========
EtreCheck version: 3.1.5 (343)
Report generated 2017-02-23 12:37:35
Download EtreCheck from https://etrecheck.com
Runtime 1:46
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Safari - Cookies Databases keep coming back after delete.
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 (i5-4278U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 532
Video Information: ⓘ
Intel Iris
Color LCD 2560 x 1600
System Software: ⓘ
macOS Sierra 10.12.3 (16D32) - Time since boot: about 4 days
Disk Information: ⓘ
APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.78 GB (25.68 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ⓘ
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/hosts - Count: 1
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/.svn/all-wcprops
/Library/LaunchAgents/.svn/entries
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (8.5.3 - 2016-12-21) [Support]
[not loaded] com.vmware.kext.vmioplug.15.2.0 (8.5.3 - 2016-12-21) [Support]
[not loaded] com.vmware.kext.vmnet (8.5.3 - 2016-12-21) [Support]
[not loaded] com.vmware.kext.vmx86 (8.5.3 - 2016-12-21) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8 - 2014-11-24) [Support]
/Library/Extensions
[not loaded] com.citrix.kext.gusb (1.0 - 2017-02-13) [Support]
[not loaded] foo.tap (20111101 - 2017-02-13) [Support]
[not loaded] foo.tun (20111101 - 2017-02-13) [Support]
/System/Library/Extensions
[loaded] com.symantec.internetSecurity.kext (14.0 - SDK 10.8 - 2017-02-13) [Support]
[loaded] com.symantec.ips.kext (14.0 - SDK 10.8 - 2017-02-13) [Support]
[loaded] com.symantec.nfm.kext (14.0 - SDK 10.8 - 2017-02-13) [Support]
Startup Items: ⓘ
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 167 Apple tasks
[running] 106 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 40 Apple tasks
[loaded] 163 Apple tasks
[running] 108 Apple tasks
Launch Agents: ⓘ
[not loaded] all-wcprops (2013-09-23) [Support]
[not loaded] entries (2013-09-27) [Support]
[failed] com.qvod.agent.plist.svn-base (2013-09-23) [Support] - /Applications/快播.app/Contents/Resources/QvodLocalServer: Executable not found!
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-02-21) [Support] - /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility: Executable not found!
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2017-01-17) [Support]
[loaded] com.cisco.anyconnect.gui.plist (2016-12-10)
[loaded] com.citrix.AuthManager_Mac.plist (2016-05-30) [Support]
[loaded] com.citrix.ReceiverHelper.plist (2016-05-30) [Support]
[running] com.citrix.ServiceRecords.plist (2016-05-30) [Support]
[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2017-02-18) [Support]
[failed] com.qvod.agent.plist (2013-09-23) [Support] - /Applications/快播.app/Contents/Resources/QvodLocalServer: Executable not found!
[loaded] com.symantec.errorreporter-periodicagent.NFM.plist (2017-01-11) [Support]
[running] com.symantec.uiagent.application.NFM.plist (2017-01-11) [Support]
[not loaded] com.teamviewer.teamviewer.plist (2017-01-10) [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist (2017-01-10) [Support]
Launch Daemons: ⓘ
[failed] ch.tripmode.nke.TripMode.plist (2017-01-13)
[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-17) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-17) [Support]
[running] com.adobe.agsservice.plist (2017-01-28) [Support]
[loaded] com.adobe.fpsaud.plist (2017-01-31) [Support]
[loaded] com.anchorfree.ajaxserver.plist (2013-11-09) [Support]
[running] com.cisco.anyconnect.aciseagentd.plist (2015-06-08) [Support]
[running] com.cisco.anyconnect.ciscod.plist (2015-06-08) [Support]
[running] com.cisco.anyconnect.vpnagentd.plist (2015-06-08) [Support]
[running] com.crashplan.engine.plist (2016-11-03) [Support]
[loaded] com.google.keystone.daemon.plist (2017-01-25) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2016-08-25) [Support]
[running] com.microsoft.autoupdate.helper.plist (2016-12-14) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-12-13) [Support]
[loaded] com.purevpn.macapp.HelperTool.plist (2017-01-05) [Support]
[loaded] com.purevpn.macapp.plist (2015-06-21) [Support]
[loaded] com.symantec.SymLUHelper.NFM.plist (2016-10-14) [Support]
[loaded] com.symantec.UninstallerToolHelper.NFM.plist (2016-10-14) [Support]
[failed] com.symantec.errorreporter-periodic.NFM.plist (2017-01-11) [Support]
[failed] com.symantec.liveupdate.daemon.NFM.plist (2016-10-14) [Support]
[running] com.symantec.sharedsettings.NFM.plist (2016-10-14) [Support]
[running] com.symantec.symdaemon.NFM.plist (2017-01-16) [Support]
[loaded] com.teamviewer.Helper.plist (2016-12-21) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2017-01-10) [Support]
User Launch Agents: ⓘ
[failed] com.adobe.AAM.Updater-1.0.plist (2015-03-28) [Support] - /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility: Executable not found!
[loaded] com.adobe.ARM.[...].plist (2017-01-17) [Support]
[loaded] com.adobe.ARM.[...].plist (2015-11-04) [Support]
User Login Items: ⓘ
Arq Agent Application (2017-01-26)
(/Applications/Arq.app/Contents/Library/LoginItems/Arq Agent.app)
iTunesHelper Application (2017-01-25)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CrashPlan menu bar Application
(/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
SpeechSynthesisServer Application
(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application
(/Applications/Dropbox.app)
/Applications/Cisco/Cisco AnyConnect Secure Mobility Client Application Hidden
(/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app)
Internet Plug-ins: ⓘ
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-03-28) [Support]
FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-15) [Support]
QuickTime Plugin: 7.7.3 (2016-12-20)
AdobePDFViewerNPAPI: 11.0.19 - SDK 10.6 (2017-01-17) [Support]
AdobePDFViewer: 11.0.19 - SDK 10.6 (2017-01-17) [Support]
Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-15) [Support]
CitrixICAClientPlugIn: 11.9.15 - SDK 10.9 (2015-03-17) [Support]
SharePointBrowserPlugin: 14.5.5 - SDK 10.6 (2015-09-21) [Support]
JavaAppletPlugin: Java 8 Update 121 build 13 (2017-02-18) Check version
User internet Plug-ins: ⓘ
thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 (2016-11-03) [Support]
tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 (2016-11-03) [Support]
Folx3Plugin: 3.0.1 - SDK 10.6 (2015-01-14) [Support]
WangwangPlugin: 1.4 - SDK 10.10 (2015-06-05) [Support]
Safari Extensions: ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2017-02-15)
Streak - Rewardly Inc. - https://www.streak.com (2016-12-12)
Awesome Screenshot - Diigo - http://www.diigo.com/ (2016-10-31)
Adguard AdBlocker - adguard - http://adguard.com (2017-02-10)
QvodExtension - Qvod (2013-09-23)
QvodExtension - Qvod - http://www.kuaibo.com (2013-09-26)
3rd Party Preference Panes: ⓘ
Flash Player (2017-01-31) [Support]
Java (2017-02-18) [Support]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.78 GB Disk used: 224.11 GB
Destinations:
Data (WD) [Local]
Total size: 999.68 GB
Total number of backups: 13
Oldest backup: 10/12/2015, 1:13 PM
Last backup: 24/10/2016, 4:04 PM
Size of backup disk: Excellent
Backup size 999.68 GB > (Disk size 249.78 GB X 3)
Top Processes by CPU: ⓘ
6% WindowServer
4% ionodecache
2% fontd
2% kernel_task
1% SymDaemon
Top Processes by Memory: ⓘ
934 MB kernel_task
901 MB com.apple.WebKit.WebContent(5)
270 MB Safari
205 MB SymDaemon
197 MB Microsoft Word
Virtual Memory Information: ⓘ
2.54 GB Available RAM
82 MB Free RAM
5.46 GB Used RAM
2.46 GB Cached files
588 MB Swap Used
Diagnostics Information: ⓘ
Feb 22, 2017, 05:00:30 PM ~/Library/Logs/DiagnosticReports/CrashPlan menu bar_2017-02-22-170030_[redacted].crash
com.code42.b42menuextra - /Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app/Contents/MacOS/CrashPlan menu bar
Feb 21, 2017, 02:11:40 AM /Library/Logs/DiagnosticReports/CrashPlanService_2017-02-21-021140_[redacted].c pu_resource.diag [Details]
/Applications/CrashPlan.app/Contents/MacOS/CrashPlanService
Feb 20, 2017, 11:48:09 PM /Library/Logs/DiagnosticReports/Dropbox_2017-02-20-234809_[redacted].cpu_resour ce.diag [Details]
/Applications/Dropbox.app/Contents/MacOS/Dropbox
===========