Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch 3.1.1 update

I Tried to update, but it will not verify the update saying that I'm not connected to the internet. All apps connect to internet just fine. What gives? Is there a problem with 3.1.1 and you are preventing the update? If so, you should give us notice that a fix will be coming.

Apple Watch, watchOS 3.1

Posted on Dec 13, 2016 1:18 PM

Reply
Question marked as Best reply

Posted on Dec 13, 2016 1:58 PM

UUpdated mine this morning @ 8:00am CST took about 10 min.... all went well

6 replies

Dec 13, 2016 2:38 PM in response to Nicky2005

Didn't have notification of 10.2 update being available. Checked, found it was available, and installed it. All done over WIFI, but watch app says still not connected to internet.


10.1.1 wouldn't install it, now 10.2 continues to refuse to connect to the internet via WIFI for the watch update. (But finds it for other apps!)

Dec 27, 2016 3:37 PM in response to edinnc

Hi


Apple has issued the following statement:


"A very small number of Apple Watch customers experienced an issue while installing watchOS 3.1.1, so as a precaution we've pulled back the software update. Any customers impacted should contact AppleCare, but no action is required if the update installed successfully. We are working on a fix for an upcoming software update."


More information:

https://www.cnet.com/news/apple-rolls-back-watch-update-to-save-your-devices/

Apple Watch 3.1.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.