iPhone7 Proximity Sensor Not Working

Since I've personally had this issue, before you go to your local Apple Store, I suggest you to check following things:

1. Are you using a case for yr iPhone? Try to put the phone out of the case ,
2. Are you using a screen protector? Try to uninstall it.
3. Verify that your display is perfectly cleaned.

Make a phone call, and put one of your fingers to cover the proximity sensor.

If the display doesn't turn black, you might really have a hardware issue, and you'd better have your iphone checked.

I was in condition number 2 and I was desperate.... but luckily it was only a bad screen protector problem (I bought and installed a different screen protector).

Regards.

Giulio

For me also same problem iPhone 7 128gb. Auto brightness is working fine but when i am trying to call that screen still awake condition it's not going black. Please any one help me out. My mobile have warranty. Is it small issue or big one.

I don't have screen guard and case. i am not using anything. i have reseted all the setting and i removed all content. And changed firmware itself. Auto brightness is working fine. only while calling its not working fine. plz tell any one for auto brightness and calling both are proximity sensor or different one.

I have noticed that my proximity sensor is not working. When I make a phone call and raise the phone to my ear, the display does not black out. So what happens is my ear will presses the screen buttons and occasionally I have accidentally hung up.

I have iPhone 7 with iOS 11.2.6

You should go to your local Apple Store to get it checked

U should try to restore using latest iTunes. I’ve done using iTunes so after restoring it will work.

Hello! I have the same problem with my screening protector, the proximity sensor doesn t work! What screen protector have you got now?