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iCloud suddenly not connecting to SMTP or IMAP

I've been using Mail for years with a yahoo account being my main email address. I have an iCloud email but do not use it. Suddenly I'm getting a notice that "This Mac is not connecting to iCloud because of a problem with [email]. Go to iCloud setting to update password." I do this and put in my password and it seems that all is fine. When I go to Mail, I can't send out emails without getting the same message. I have tried the connection doctor and it shows that I can connect to the yahoo (now AT&T) server incoming and outgoing but connection to iCloud SMTP and IMAP have failed.


I have tried so many ways to go around this. 1)Making sure my iOS is at the latest (10.11.6); 2) moving .plist files and cache folders from the library to my desktop and rebooting; 3) making sure the settings are all correct for my yahoo pop account as well as the iCloud IMAP account. I'm not real sure about logging out of iCloud because of the warning of deleting files from my computer. I really can't afford for anything to get lost even though I do have a backup.


I am able to access my iCloud account online as well as all my emails through Yahoo's website. I can access everything on my iPhone as well.


Please advise on how to rectify this! I've lost a lot of time trying to work through this and am completely at a loss on how to resolve this issue. Would updating to Sierra be a goo move to try? Maybe that will force iCloud to update itself?


Thanks!

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Dec 14, 2016 5:05 PM

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4 replies

Dec 14, 2016 6:50 PM in response to Eric Root

Hi Eric, Thank you for your prompt response with links. The only link that helped was the last one about mail after updating OS X. However, I'm still unable to get iCloud to connect to the IMAP and SMTP shown on the connection doctor through Mail. I did the delete the SMTP for my emails and used the without a password option and sent a test email out which got denied. Then I put back the SMTP server and my yahoo mail started working again. So that's fixed. I still have the issue of my Apple ID password not working for the iCloud email. I continually get an error box popping up even when I have Mail shut down that asks for my Apple ID password, I put it in, and it states that it is incorrect. I'm able to login online to Apple using this ID so I know that this ID is correct. Any solutions for this? It all seems to be interconnected with my yahoo email account.

iCloud suddenly not connecting to SMTP or IMAP

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