Notification red dot will not disappear

When there are notifications I see the red dot, as expected.


But when I dismiss all notifications the red dot still remains.

Apple Watch, watchOS 3

Posted on Dec 15, 2016 2:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2016 2:14 AM

Hi


The following steps may help:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close the Watch app and restart both your iPhone and your watch:

  • To close the Watch app on your iPhone: double-click the Home button, then swipe up on the app preview to close it.
  • Turn both devices off together, then restart your iPhone first:

  • Unpair and re-pair your watch:

    3 replies
    Question marked as Top-ranking reply

    Dec 15, 2016 2:14 AM in response to SimonClay

    Hi


    The following steps may help:


    If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


    Close the Watch app and restart both your iPhone and your watch:

    • To close the Watch app on your iPhone: double-click the Home button, then swipe up on the app preview to close it.
  • Turn both devices off together, then restart your iPhone first:

  • Unpair and re-pair your watch:

    Jul 14, 2017 3:30 AM in response to Debraspace

    Hi


    Be sure to check that you have read and/or cleared any notifications from within Notification Centre on your Apple Watch by following the instructions here:


    https://help.apple.com/watch/#/apde978ebff5


    If the issue persists afterwards - and after having followed the steps in my previous reply - then I suggest that you contact Apple Support for assistance:


    This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

    Notification red dot will not disappear

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