no whatsapp calling ring / alert when phone locked

Question

Level 1

7 points

no whatsapp calling ring / alert when phone locked

Hey, I am using IPhone SE and whenever my phone is locked, there will be no ring whenever a whatsapp call is made, also the whatsapp message alert is displayed only after few minutes and not immediately. Can anyone help me fixing this problem?

iPhone SE, iOS 10.0.2

Posted on Dec 15, 2016 11:45 AM

Reply

Answer 1

sterling r

Community Specialist

Dec 16, 2016 6:34 PM in response to akbhalla

Hi akbhalla,

I understand that when your iPhone is locked, you do not get WhastApp alerts for calls, and message alerts don't always come in on time. I know it's important to keep up to date with your communications, so I'm happy to help.

To start, make sure that you have the notifications set for WhatsApp in a way that works best for you:

Use Notifications on your iPhone, iPad, and iPod touch - Apple Support

In addition, this article has some useful steps despite the title. Be sure to go through them as well:

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Reply

Answer 2

Feb 19, 2017 10:07 PM in response to akbhalla

Hi akbhalla,

I am also facing the same issue. If it is resolved for you, please help me.

Thanks.

Reply

Answer 3

Aug 2, 2017 3:03 PM in response to pavankapalavai

O have The same problem. Please help me

Reply

Answer 4

Aug 19, 2017 10:13 AM in response to sterling r

Hi Sterling,

Whats the final answer here?

Your response is very generic and has not solved my problem

Many thanks

Jeuel

Reply