iphone 7 sending blurry screenshots

Whenever I take a screenshot on iPhone 7 plus it looks clear and find but when I send to a contact via iMessage the image received is blurry and unreadable. Has anyone experienced this?

Posted on Dec 15, 2016 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2017 1:36 AM

It is NOT messages, that guy put a whole bunch of posts of WRONG solution! it is settings/photos/‘download and keep originals‘ checked! If you have ‘optimize iPhone storage’ checked pictures may be blurry. If you do not have a lot of memory you have to decide if you want to delete apps or put up with blurriness!

10 replies
Question marked as Top-ranking reply

Oct 24, 2017 1:36 AM in response to Emz

It is NOT messages, that guy put a whole bunch of posts of WRONG solution! it is settings/photos/‘download and keep originals‘ checked! If you have ‘optimize iPhone storage’ checked pictures may be blurry. If you do not have a lot of memory you have to decide if you want to delete apps or put up with blurriness!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 7 sending blurry screenshots

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.