Unable to access my movies on iPad (phone okay) after adding TV app with upgrade?

I have prior movies on my iPad as seen in sync window. Upgraded phone and iPad with recent OS 10.2 update. iPad doesn't show Home Videos or my own library but phone does. Rebooted and still no way to access. Seems to be a problem on the iPad download only? Any suggestions?

iPad 2, iOS 10.2

Posted on Dec 16, 2016 5:38 AM

Reply
3 replies

Dec 17, 2016 11:38 AM in response to aglick

Many hours later...


Forget about wi-fi, infos, Vlc, downloads, etc.

I have an ipad pro and all my home videos are ok in my itunes account, when I plug my ipad, but after the sync I wasnt able to find them in my ipad / tv app.


You need to put your movies first here: iTunes / Movies / Home Movies.

Than plug you ipad, and check you Sync Movies.


Sync


Now just open the TV app, click Library and you will find a tab: Home Movies...they will be there.


It wasnt a bug.

But Apple should teach how to.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to access my movies on iPad (phone okay) after adding TV app with upgrade?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.