Error --> com.apple.Safari.History quit unexpectedly.

Question

Level 1

27 points

Error --> com.apple.Safari.History quit unexpectedly.

Hello, I'm a bit new to MacOS and i have a problem like this; when i'm trying to search something in spotlight or simply want to do simple calculation in it, like when i press any button after opened the spotlight, it crashes and says "com.apple.Safari.History quit unexpectedly.". I tried to do reindexing the spotlight but it didn't work and as a note i never use Safari on my mac, it has a pure clear history also...

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Dec 16, 2016 7:13 PM

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Answer 1

Jan 12, 2017 8:36 AM in response to umutkeskin_

Here's what I did to fix this annoying pop up from coming up every time I use spotlight:

- Go to system preferences

- click on Spotlight

- remove check mark for Bing web searches and bookmarks & history

If all else fails, disable Spotlight and start using Alfred. Good luck!

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Answer 2

Jan 12, 2017 9:40 AM in response to saywhatnow_here

Sorry.. Your fix does not work. Of course, not using Spotlight solves your .... Spotlight problem.

In this thread, I gave you the simple work around. Apple has that from me as well.

You can work around with an extra click ....

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Answer 3

Jan 12, 2017 10:17 AM in response to umutkeskin_

To recap, the error/crash occurs when using Spotlight - for me by calling Spotlight with ⌘-Space, and invoking a search. The error does not appear on initially invoking Spotlight, only after hitting Return. "Disabling" Spotlight has no impact (i.e. unpicking some or all Spotlight options via System Preferences -> Spotlight and adding all hard drives to Privacy list - this effectively wipes all Spotlight indexing stored in /.Spotlight-V100. Yet- calling Spotlight results in an error and crash dialog. An adverse side effect of disabling Spotlight is that other search functions like searching within Apple Mail or Contacts, use Spotlight and are useless if the Spotlight indexing is disabled.

One option to avoid the annoyance that seems to work is to turn off the Crash Reported Dialog via a Terminal command window and entering: defaults write com.apple.CrashReporter DialogType none

See http://osxdaily.com/2010/02/15/disable-the-crash-reporter-dialog-in-mac-os-x/ for reference and to reverse the command. NOTE - this does not fix anything, it just keeps the error dialog from popping up.

Another helpful hint: I use Spotlight via ⌘-Space mostly to start or recall applications. Creating a keyboard shortcut to launch Launchpad is a workaround (See System Preferences -> Keyboard -> Shortcuts -> Launchpad & Dock to set). I set my Launchpad shortcut to ⌘-L, which does not appear to conflict with other shortcuts I have set.

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Answer 4

Dec 17, 2016 4:01 PM in response to umutkeskin_

Does this error occur for other users? More specifically, if you create a "clean" user, can you reproduce the error? In my case, the other user did not experience the problem, which might indicate something in my personal ~library or keychain.

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Answer 5

umutkeskin_ Author

Level 1

27 points

Dec 17, 2016 4:03 PM in response to tigerjacket

Yes, you're right i guess. Because not happened when i make a new account and go with it, but i don't want to change my account or something like that. I just want to find a solution to it, also many people in forums have the same problem. There should be a solution...

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Answer 6

Eric Root

Level 10

685,221 points

Dec 17, 2016 4:31 PM in response to umutkeskin_

Try running this program in your normal account , then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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Answer 7

umutkeskin_ Author

Level 1

27 points

Dec 17, 2016 4:40 PM in response to Eric Root

EtreCheck version: 3.1.5 (343)

Report generated 2016-12-18 09:36:40

Download EtreCheck from https://etrecheck.com

Runtime 1:30

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Apps are crashing

Description:

com.apple.Safari.History quit unexpectedly.

Hardware Information: ⓘ

MacBook Pro (Retina, 15-inch, Mid 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,4

1 2,5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 51

Video Information: ⓘ

Intel Iris Pro

Color LCD 3360 x 2100

System Software: ⓘ

OS X El Capitan 10.11.6 (15G1212) - Time since boot: less than an hour

Disk Information: ⓘ

APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 85.78 GB (878 MB free)

Macintosh HD (disk1) / [Startup]: 164.00 GB (78.08 GB free)

Core Storage: disk0s2 164.36 GB Online

USB Information: ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/Kies.app

[not loaded] com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6 - 2016-08-16) [Support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6 - 2016-08-16) [Support]

[not loaded] com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6 - 2016-08-16) [Support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5 - 2016-08-16) [Support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6 - 2016-08-16) [Support]

System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 158 Apple tasks

[running] 75 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 47 Apple tasks

[loaded] 154 Apple tasks

[running] 90 Apple tasks

Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (2016-08-25) [Support]

[loaded] org.freedesktop.dbus-session.plist (2016-10-17) [Support]

[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]

Launch Daemons: ⓘ

[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]

[loaded] com.malwarebytes.HelperTool.plist (2016-12-17) [Support]

[loaded] com.microsoft.autoupdate.helper.plist (2016-11-23) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2016-10-10) [Support]

[loaded] com.privax.hmaprovpn.helper.plist (2016-12-09) [Support]

[not loaded] org.freedesktop.dbus-system.plist (2016-10-17) [Support]

[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]

User Launch Agents: ⓘ

[running] com.spotify.webhelper.plist (2016-12-17) [Support]

User Login Items: ⓘ

Activity Monitor Application Hidden

(/Applications/Utilities/Activity Monitor.app)

Stickies Application Hidden

(/Applications/Stickies.app)

Mail Application Hidden

(/Applications/Mail.app)

InfiniteHD Application

(~/Library/Octoshape/InfiniteHD.app)

Internet Plug-ins: ⓘ

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]

QuickTime Plugin: 7.7.3 (2016-12-14)

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-08-02) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-21)

User internet Plug-ins: ⓘ

OctoshapeWeb: 1.0 - SDK 10.8 (2016-09-24) [Support]

npVidyoWeb-00073: VidyoWeb 1.1.1.00073 - SDK 10.8 (2014-12-25) [Support]

3rd Party Preference Panes: ⓘ

None

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 164.00 GB Disk used: 85.92 GB

Destinations:

WD Elements (Backup) [Local]

Total size: 250.00 GB

Total number of backups: 2

Oldest backup: 02/12/16 19:17

Last backup: 02/12/16 19:24

Size of backup disk: Too small

Backup size 250.00 GB < (Disk used 85.92 GB X 3)

Top Processes by CPU: ⓘ

2% WindowServer

2% fontd

1% kernel_task

0% Google Chrome Helper(7)

0% corestoragehelperd

Top Processes by Memory: ⓘ

3.02 GB Preview

916 MB kernel_task

836 MB Google Chrome Helper(7)

262 MB mds_stores

213 MB Mail

Virtual Memory Information: ⓘ

8.37 GB Available RAM

50 MB Free RAM

7.63 GB Used RAM

8.32 GB Cached files

0 B Swap Used

Diagnostics Information: ⓘ

Dec 18, 2016, 09:01:25 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-18-090125_[re dacted].crash

/System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/XPCServices /com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History

Dec 18, 2016, 09:01:15 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-18-090115_[re dacted].crash

Dec 18, 2016, 08:48:54 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-18-084854_[re dacted].crash

Dec 18, 2016, 08:48:44 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-18-084844_[re dacted].crash

Dec 18, 2016, 08:45:25 AM Self test - passed

Dec 17, 2016, 09:10:23 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-211023_[re dacted].crash

Dec 17, 2016, 04:35:56 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-163556_[re dacted].crash

Dec 17, 2016, 03:25:05 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-152505_[re dacted].crash

Dec 17, 2016, 03:23:42 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-152342_[re dacted].crash

Dec 17, 2016, 03:20:18 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-152018_[re dacted].crash

Dec 17, 2016, 02:55:35 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-145535_[re dacted].crash

Dec 17, 2016, 02:54:29 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-145429_[re dacted].crash

Dec 17, 2016, 02:54:19 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-145419_[re dacted].crash

Dec 17, 2016, 11:55:58 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-115558_[re dacted].crash

Dec 17, 2016, 11:55:42 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-115542_[re dacted].crash

Dec 17, 2016, 09:02:28 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-090228_[re dacted].crash

Dec 17, 2016, 09:02:18 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-090218_[re dacted].crash

Dec 17, 2016, 08:52:38 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-085238_[re dacted].crash

Dec 17, 2016, 08:52:28 AM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-17-085228_[re dacted].crash

Dec 16, 2016, 08:50:19 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-16-205019_[re dacted].crash

Dec 16, 2016, 08:50:14 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-16-205014_[re dacted].crash

Dec 16, 2016, 08:48:39 PM ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-12-16-204839_[redacted ].crash

/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e

Dec 16, 2016, 08:48:16 PM ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-12-16-204816_[redacted ].crash

Dec 16, 2016, 05:14:54 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-16-171454_[re dacted].crash

Dec 16, 2016, 05:10:27 PM ~/Library/Logs/DiagnosticReports/com.apple.Safari.History_2016-12-16-171027_[re dacted].crash

Dec 16, 2016, 01:32:46 PM /Library/Logs/DiagnosticReports/xprobe_gas_x8632_2016-12-16-133246_[redacted].c rash

/opt/local/var/macports/*/xprobe_gas_x8632

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Answer 8

Dec 19, 2016 1:14 PM in response to umutkeskin_

Having the same problem myself. Reinstalling OS X "resolves" the problem with no loss of information...until I installed the Safari 10.0.2 update again–then the problem appeared again.

Tried "resetting" Safari by manually clearing out history, extensions, cookies, preferences, cache, etc..., but no luck there.

Tried recreating the local account entry in the OS directory services, which was extremely easy to do, but did not solve the problem.

The issue seems specific to my one account. Other accounts on the system, or newly created accounts, show no issue after hours of working in them. Was really hoping there was a way to fix this without needing to move all my data to a new user account. It sure seems like it's something in my user preferences–something specific to this one user. Cleaning up unnecessary preferences from apps I no longer have installed seems to help a bit, but the problem never appears consistently, so it's hard to tell if I'm just getting lucky, or actually doing something to resolve matters. Sometimes every few seconds, it crashes, sometimes I can go a half hour without seeing it.

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Answer 9

Dec 19, 2016 1:34 PM in response to Paul Dolce

For what it's worth, here's some of the crash details I see. If this truly is the problem, wonder why it doesn't effect all accounts.

12/19/16 3:27:24.000 PM com.apple.Safari.History[1948]: dyld: lazy symbol binding failed: Symbol not found: _initializeSandbox

Referenced from: /System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/XPCServices /com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History

Expected in: /System/Library/StagedFrameworks/Safari/SafariShared.framework/Versions/A/Safar iShared

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Answer 10

Dec 19, 2016 2:45 PM in response to umutkeskin_

I'm not so sure that a new account will make a difference. Although I did not see the pop-up error message when logged in as the new user, I think the com.apple.Safari.History crashed out anyway - it just didn't show the error reporting popup for that user. I'm not an expert at the Console logs, but it did appear to generate a crash report for that user - just didn't present the popup to report to Apple.

Separately, I also tried to report this to Apple support, but someone in the Developer program can file an actual Bug Report - I cannot.

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Answer 11

Dec 19, 2016 4:16 PM in response to umutkeskin_

It seems to be a bug triggered by Spotlight searches.

See this thread on Stack Exchange: http://apple.stackexchange.com/questions/264817/error-message-com-apple-safari-h istory-was-closed-unexpectedly

There doesn't seem to be a consistently successful workaround, at least not one that is worth the effort. E.g., I'm not going to reinstall from TM backup just to get this to stop.

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Answer 12

fosler

Level 1

4 points

Dec 19, 2016 8:29 PM in response to umutkeskin_

Just upgraded to 10.11.6/Safari 10.0.2 and also had this problem. Here's a weird workaround:

Open Terminal

type "open Safari" [return]

For me, this starts Safari up with no problems (even though I can't start it from the GUI).

I had started down this road by going into the actual package directory (/Applications/Safari.app/Contents/MacOS) and starting there, but discovered that even just calling "open" on it works for me. Why the GUI won't open it but I can from command line is very weird. There should be no difference between the two theoretically.

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Answer 13

Dec 24, 2016 12:50 AM in response to umutkeskin_

I unticked the above. No crashes so far. Fingers crossed.

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Answer 14

Dec 26, 2016 4:04 PM in response to Eric Tiffany

Hi.

According to Apple, there is no fix or workaround at this time. Their engineering staff "is aware of the issue."

Re-installing from TM: assuming you go back before you updated Safari (10.0.2). How about your data since?

Apple urges that you do nothing except keep your MAC up to date. That means, and a tad cynical, that when/if they have a fix, they communicate that via a suggested software update.....

As is, regrettably, Spotlight, one of the highlights of the latest OSs, is totally useless.

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Answer 15

umutkeskin_ Author

Level 1

27 points

Dec 27, 2016 1:17 AM in response to Steve Manning

I' bored about this problem and decided to upgrade my macbook to new OS Sierra. After upgrade, the problem is gone and all my programs including spotlight working without any problems. I think this is the best solution for it so far, because when i look to the replies for this situation it seems there is no other solution from Apple...

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