Please help my ipad shows disabled, connect to itunes but when i try to connect to itunes using my itunes on my new laptop it shows 'To allow access please respond on your iPad' how do i respond from iPad when it is showing disabled???

My kids and I have not been using our iPad, and we forgot the password. Now I contacted apple support and reset the password. I do not know what to do. Please help. I have two iPad one from work and my personal. It is my mini iPad that I am having a problem.

<Personal Information Edited by Host>

Don't post your email address (unless you really like spam emails), these are user public forums, not iTunes Support nor Apple - I've asked the hosts to remove it.

An iPad's passcode and an iTunes account's password are two separate things, resetting your iTunes account's password won't also reset a device's passcode.

the screen says iPad is disabled connect to iTunes

Have you done that, connect the iPad to your computer's iTunes ? If not you need to do so in order to reset the iPad, my first reply on this thread has a link with instructions.

Me too how can I fix it

Try recovery mode, see half-way down this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Click on the link in my reply above and follow the instructions on it

hi can you please help me with this question?

Use the recovery mode instructions in the link in my first reply above

i don't know to how fix to something

thanks

What is the 'something' that you don't know to fix ? If it's the same as the OP then use recovery mode as above.

I can't get to open. the screen says iPad is disabled connect to iTunes