Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 synchronized vibration not working on phone calls

Hi,


I have a problem with the vibration of incoming calls. The phone vibrates properly at every event, and also vibrates if I choose any of the vibration schemes that exist in the set of options. However, when I select synchronized (default) the phone does not vibrate when I receive an incoming phone call. My ringtone is Opening (default) so no classic or custom ones. Also I have all the options vibrate on silence and vibrate on ring activated.


Anyone knows why this happen? Am I missing soothing? Is anything wrong? Again, vibration works wonderfully for any other event except incoming calls when the vibration setting is synchronized (it works in all the others, such as 'accent' for instance


I'd appreciate any help!


Thanks!!!!

Posted on Dec 17, 2016 6:59 PM

Reply
Question marked as Best reply

Posted on Jan 17, 2017 2:06 AM

I also had the same issue plus ringtone was also not ringing, when I visited apple service center they replaced my handset (iPhone 7 jet black).

Now the replaced phone also has this exactly same issue where phone is not vibrating for calls if set to default (synchronized) mode.


I don't know if this is software or hardware issue but after restarting it works again for some days, but again the same problem comes.


Don't know when apple would come to know about this issue.

13 replies
Question marked as Best reply

Jan 17, 2017 2:06 AM in response to Qubits

I also had the same issue plus ringtone was also not ringing, when I visited apple service center they replaced my handset (iPhone 7 jet black).

Now the replaced phone also has this exactly same issue where phone is not vibrating for calls if set to default (synchronized) mode.


I don't know if this is software or hardware issue but after restarting it works again for some days, but again the same problem comes.


Don't know when apple would come to know about this issue.

Mar 8, 2017 10:43 PM in response to Qubits

I have been having the same problem since January this year. Never been so frustrated with an issue. I have replaced my phone 3 times due to this issue. Restored as new twice, restored factory settings twice, done a hard reset through iTunes twice. I restart the phone and it works for few minutes and then the vibration goes off again! Nothing has worked for me at all!! The synchronised default ringtone vibration doesn't work. When the alarm goes off, the default vibration doesn't work. None of the system haptics, scrolling on timer or other places, iMessage effects, minimising windows and many more don't work at all. I have set my ringtone and alarm vibration to custom. That works but the haptics cease to work at all. I have spoken to Apple support soo many times with multiple people but no one has a solution for me. It is soon frustrating that I am not able to enjoy this phone to its potential. Ever since I bought this phone i have just had problems nonstop. First the battery was heating up and draining like no tomorrow. I replaced my phone and then replaced 3 more times after that because of the vibration issue. I have never been so frustrated with any of my previous Apple phones. This has been by far the worse experience. I don't know when and how Apple will be able to solve this. Not happy at all😟😠!!!

iPhone 7 synchronized vibration not working on phone calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.