Coloured circles appear on my iphone 6 plus screen mostly when i pull down notification on iphone 6 plus

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Level 1

8 points

Coloured circles appear on my iphone 6 plus screen mostly when i pull down notification on iphone 6 plus

I recently noticed that some colored circles appear on iphone 6 plus screen when i pull down the notification bar. Please tell me what is happening to my phone! I just bought it a month ago :( Here a picture of what im talking about : https://postimg.org/image/vy5s8vgxz/

iPhone 6 Plus, iOS 10.2, https://postimg.org/image/vy5s8vgxz

Posted on Dec 17, 2016 6:51 PM

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Answer 1

i_rina

Community Specialist

Dec 19, 2016 6:51 AM in response to Junior_ray24

Hi Junior_ray24,

I understand that you are noticing some colored circles when you pull down the Notifications screen. I can see how that would be of a concern. I'll be happy to help you.

If you haven't already, please restart the iPhone and then test to see if the colored circles are gone. If they are still showing, are you pulling down the Notifications while in a specific app, when you are on the Home screen, or while you are on the Lock screen?

Restart your iPhone, iPad, or iPod touch

Please give that a go, and let us know the results. Thanks for using the Apple Support Communities. Have a great day!

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Answer 2

Junior_ray24 Author

Level 1

8 points

Dec 23, 2016 11:43 PM in response to i_rina

Thank you very much for replying! The circles are still there after restarting and all that. This is how it looks like when ever i pull down the notification. Please confirm if you can also see it in the picture. It Gets a little deep sometimes. Please help me

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Answer 3

i_rina

Community Specialist

Dec 25, 2016 5:19 AM in response to Junior_ray24

Thanks for following up with us, Junior_ray24.

At this time, we believe what you see when you pull down the Notifications screen would be the translucent overlay that is featured in iOS 10. This translucent overlay allows the background of the previous screen to appear very faintly. If you try to access your Notifications from another app or the Home screen, you should see a difference.

Use Notifications on your iPhone, iPad, and iPod touch , this article also has screenshots of the overlay and how it looks, so you can compare it.

Happy Holidays!

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Coloured circles appear on my iphone 6 plus screen mostly when i pull down notification on iphone 6 plus