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Contact name is red when sending message

iPad mini wifi 16 gb

Posted on Dec 18, 2016 7:46 AM

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Posted on Dec 19, 2016 11:45 AM

Do you mean that, when you start typing a contact name, and it appears in the drop down, it's in red? If so, that would indicate that the person does not have iMessage and that you do not have an iPhone connected to your iPad to allow it to message non-iMessage devices. If you have an iPhone, you can link it to your iPad by going to Settings>Messages>Text Message Forwarding and selecting your iPad.

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Question marked as Best reply

Dec 19, 2016 11:45 AM in response to gwendolyn152

Do you mean that, when you start typing a contact name, and it appears in the drop down, it's in red? If so, that would indicate that the person does not have iMessage and that you do not have an iPhone connected to your iPad to allow it to message non-iMessage devices. If you have an iPhone, you can link it to your iPad by going to Settings>Messages>Text Message Forwarding and selecting your iPad.

Dec 19, 2016 11:40 AM in response to gwendolyn152

Greetings gwendolyn152,

Welcome to Apple Support Communities.

I see that a contact name is red when you try to send a message. I am happy to help make sure that you can send messages.

It appears that you are trying to send an iMessage and it isn't able to send. Please see If you can‘t send or receive messages on your iPhone, iPad, or iPod touch , specifically:

If you see a red exclamation point

If you try to send a message and you see User uploaded file with an alert saying Not Delivered, follow these steps:

  1. Tap User uploaded file, then tap Try Again.
  2. If you still can’t send the message, tap User uploaded file, then tap Send as Text Message. Messaging rates might apply. Contact your carrier for more information.


User uploaded file


Additionally, this article will help explain the difference between iMessage and SMS/MMS: About iMessage and SMS/MMS

Have an amazing day!

Contact name is red when sending message

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