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Why is my Apple Watch not counting my Calories?

My Apple Watch recently stopped track the calories that I've burned. The other two rings do fill so I don't know what's wrong. Can someone explain how to fix this?

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Posted on Dec 18, 2016 7:46 PM

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Question marked as Best reply

Posted on Dec 19, 2016 6:45 PM

Hello Bryan,

Thank you for using Apple Support Communities.

I see that you are having an issue with your Apple Watch not tracking your calories. We have a number of things that we can try to get this working for you.

First, let's start by calibrating your watch, this article will help you with that: Calibrating your Apple Watch for improved Workout and Activity accuracy

If you still have the same issue, continue with restarting both your iPhone and watch.
Restart your iPhone, iPad, or iPod touch
Restart your Apple Watch

And if that doesn't work, unpair and pair your watch:
Unpair your Apple Watch and iPhone
Set up your Apple Watch

If you are still having issues, let us know and we will see where we need to do from there.

Best regards.
1 reply
Question marked as Best reply

Dec 19, 2016 6:45 PM in response to Bryanj02

Hello Bryan,

Thank you for using Apple Support Communities.

I see that you are having an issue with your Apple Watch not tracking your calories. We have a number of things that we can try to get this working for you.

First, let's start by calibrating your watch, this article will help you with that: Calibrating your Apple Watch for improved Workout and Activity accuracy

If you still have the same issue, continue with restarting both your iPhone and watch.
Restart your iPhone, iPad, or iPod touch
Restart your Apple Watch

And if that doesn't work, unpair and pair your watch:
Unpair your Apple Watch and iPhone
Set up your Apple Watch

If you are still having issues, let us know and we will see where we need to do from there.

Best regards.

Why is my Apple Watch not counting my Calories?

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